Station Manager

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. We have an exciting opportunity for a STATION MANAGER who will be responsible for all aspects of a logistics operation including, but not limited to, sales, freight forwarding operations, customer service, customs clearance, and billing. You will also ensure, and held accountable for, the profitability of the logistics operation. The position will be located in Plainfield, IN.Key Responsibilities: Responsible to support and develop a strong team of freight forwarding professionals in a manner that supports our goal of being Employer of ChoiceEnsure effective cost management by leading negotiations with external suppliersManage service quality and monitor satisfaction levels for key customers, accompany Field Sales and Key Account Management to visit clients or prospective clientsDirects annual budget preparation for Branch/District location; Setting, evaluating, and meeting and/or exceeding performance targetsEnsure effective customer service through a process oriented approach that delivers reliable and consistent serviceEnsures direct reports negotiate, prepare and issues most favorable buying rate quotations internally and externally with shipping carriers.Manages the business processes used to ensures the accuracy of invoices, bills of lading, shipping statements, and foreign currency conversionsEstablishes, monitors, and revises policies, procedures, and service standards for station operations; Directs and ensures compliance with established DHL corporate policies, procedures, and standards in accordance with government regulations.Responsible for hiring, coaching, training, and developing direct reports.Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processesCertificates/Security Clearances/OtherSkills / Requirements: 8+ years of experience in freight forwarding industryAirfreight import and/or export experience required4+ years' experience in a leadership capacity is a strong preferenceExperience with the pharmaceutical industry is a strong preferenceBA/BS PreferredBasic knowledge of CargoWise system is preferredStrong ability to develop, coach, train, and mentor staff to successDemonstrated leadership ability to include driving KPIs, employee engagement / team building.Knows how to achieve commercial drive in the work place and has a strong sense of business acumen.Exceptional communication skills (verbal, written, presentations)Proficient computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)