Field Services Engineer
3 weeks ago
**This is an
entry level
Field Service Engineer, we are looking for a candidate with loves traveling and excellent customer service skills.**
Location:
This will be 90% travel, so we're looking for specific people here who are open to this.
Travel is within North America, mostly contiguous US, but could be Mexico, Canada, and South America as well.
What’s in it for You:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
Paid training program that includes job shadowing and structured field activities allowing you to learn from subject matter experts with proven success
The ability to make an impact and shape your career with a company that is passionate about growth
Company vehicle provided during working hours
Comprehensive benefits package starting day one of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more
What You Will Do:
Assisting in providing information to sales staff regarding site specific equipment and documentation requirements for effective decontamination of target areas and their validation.
Working with client representatives to ensure they obtain the correct documentation to achieve goals and certifications required by site.
Leading or assisting in the development of job-specific, on-site protocols for the validation work to be carried out on client locations.
Collecting site specific information in preparation of equipment installation and commissioning.
Maintaining a strong working knowledge of cGMP practices and provide consultation to staff on the subject
Traveling extensively (at least 80% of the time) to domestic and international client sites to execute developed protocols including but not limited to:
New equipment installation, setup, commissioning
Equipment integration testing
Operator training
Calibration on new equipment
Troubleshooting new installations on site
Cycle development services on clients sites for cGMP and non-cGMP facilities
Equipment performance qualifications
Reacting to and remedying emergency client requests for information and services in a professional and flexible manner.
Providing upkeep to validation equipment to ensure it is in safe working condition.
Participating in departmental cross-training with service and RBDS responsibilities to assist in these roles when necessary.
Writing and executing material testing protocols as needed for clients requesting this service.
Handling micro-organisms as an integral part of verification/validation of the decontamination cycle development process.
Collecting and recording site specific data.
Generating, reviewing and distributing required site specific reports.
Following company policies, procedures and business ethics codes.??
Position Details:
Work Schedule: Monday to Friday, 40 hours a week, including occasional weekend work
Weekend working may be required
Security clearance may be required for certain clients
Minimum Qualifications:
Strong background in science, engineering, math or other technical discipline
Full understanding of scientific process with strong analytical abilities
Outstanding technical aptitude for mechanical and electrical assemblies
Excellent troubleshooting abilities
Working knowledge of cGMP practices
Professional, respectful supervisory behaviors and approach
Willingness to travel (minimum of 80% of time, with possibility of travel abroad)
Responsible, reliable, quality conscious attitude and commitment to job requirements and performance
Physical Demands:
Ability to complete pre-employment assessments including a physical, lift and/or carry 50 pounds and drug screen
Personal protection: Personal protection equipment (PPE) may be worn on customer sites
Preferred Qualifications:
Bachelor’s Degree in a science discipline or equivalent experience
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