Restaurant Manager

2 months ago

Delta, United States LTD Hospitality Full time

LTD Hospitality Group is seeking highly motivated, strategic leaders with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Restaurant Manager

The Restaurant Manager is responsible for the operation of the Restaurant(s), Bar(s) and Room Service and Club Level. This position manages daily operations while striving to continually improve guest and associate satisfaction, brand and company standards, training and profitability.

  • Manage day-to-day operations to include the management of staff. Understands associate positions well enough to perform duties in associates absence.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Establishes guidelines so associates understand expectations and parameters.
  • Maintains service and sanitation standards in restaurant, bar/lounge, club level and room service areas.
  • Reviews staffing levels to ensure that guest service, operation needs & financial objectives are met.
  • Ensures that all associates assigned to food & beverage operations are trained and supervised to adhere to all local, state and federal safety and sanitation regulations and laws.
  • Interpret company policies and provide a safe working environment by ensuring compliance with safety programs and training.
  • Ensures associates receive on-going training to understand guest expectations.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address associates problems and concerns.
  • Maintains budget and employee records, payroll, scheduling, and invoices.
  • Recruits, selects, trains and coaches staff in alignment with company policies and procedures to include, managing or initiating personnel actions, such as promotions, transfers, discharges, and disciplinary measures.
  • Schedules and receives deliveries and maintains inventories according to company policy.
  • Respond to any guest complaint in a timely, professional and hospitable manner.
  • Working knowledge of banquet/catering to assist in other departments as necessary.
  • Other and all duties, projects, and tasks as assigned by associates' manager.
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
  • High School diploma required with 4 years in the food and beverage, culinary, or related professional area. Or 2 year degree from an accredited university in Food Service Management, Hotel or Restaurant Management, Hospitality, Business Administration, or related major and 2 years experience in the food & beverage, culinary, or related professional area.
  • Must be able to identify and understand issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
  • Good command of Microsoft Office Suite applications and working knowledge of Micros/HIS POS system.
  • Ability to work a flexible schedule to include evenings, weekends and holidays.
  • Must have excellent organizational, interpersonal and administrative skills.
  • Ability to lead, train and motivate team members.
  • Must be able to speak, write and read and understand the primary language used in the workplace to communicate with guests and employees.
  • Reliable transportation and valid state driver's license.
  • Must possess solid relationship-building skills, people focused, highly organized and guest centric.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Great Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term & Long Term Disability Insurance
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More


For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you

Offering the perfect blend of comfort, style, and affordability, the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping, restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center, and just minutes from Norfolk, Virginia Beach, and Suffolk. We are also near the Portsmouth Naval Shipyard, Raytheon, and Mitsubishi, as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel, you'll enjoy your choice of guest rooms, studio suites, or one-bedroom suites; each features free WiFi, mini-refrigerator, plush bedding, and flat-panel TVs. Enjoy a cocktail or have a dining experience in the Luminous Restaurant. Unwind in our indoor pool and fitness room. When planning your next event, the Delta Hotel Chesapeake's banquet space can effortlessly accommodate your function.

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