Customer Service Representative
2 months ago
Beach Cities Toyota is seeking a Customer Service Representative to join our winning team
Job Summary:
The Customer Service Representative will interact with clients and plays a vital role in providing an exceptional customer service experience. We are seeking a professional and personable individual with previous experience in a customer facing role.
The ideal candidate will have a high level of professionalism, excellent communication skills, and the ability to work independently, and multi-task with precision and efficiency.
Responsibilities
- Provide support for customers, in-person and by phone to ensure customer needs are met
- Coordinate with departments and assist with details of customer communication
- Perform administrative tasks such as data entry and filing
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with other team members to improve overall customer service experience
- Reinforce company policies and adheres to company standards
- Maintain confidentiality and handle sensitive information with discretion
- Other duties as assigned
- High School Diploma or equivalent
- Outstanding interpersonal and communication skills.
- Previous experience in a customer service role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Solid organizational and multitasking skills
- Ability to work independently and as part of a team
- Excellent verbal and written communication skills
- Friendly and professional attitude
- Experience in an automotive dealership preferred
- Competitive pay
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- Life insurance
Pay $22.00 per hour
We are an Equal Opportunity Employer
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