Oracle EBS/Cloud Support Analyst

1 month ago

New Orleans, United States Intralox Full time
This position is not currently eligible for work authorization sponsorship.


Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for an Oracle EBS/Cloud Support Analyst in our Digital Solutions group.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businessesworldwide.
Our global workforce of over 4,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years.
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.
Responsibilities:
  • Manage service desk Oracle EBS and Oracle Cloud Applications support queue, gather support details, and resolve incidents within established SLAs
  • Primary focus to resolve Incident and Problem management related to the Oracle Supply Chain Planning Cloud application and related OIC integration
  • Daily review and triage of the Oracle Supply Chain Planning Cloud, Supply Planning "Plan Load' errors/exceptions; investigate, analyze, and resolve errors by directly correcting or reaching out to responsible parties
  • Monitor and triage Oracle Supply Chain Planning Cloud/EBS integration errors and triage for resolution; escalate to appropriate technical team as needed
  • Identify and provide workarounds to end users when a root cause resolution is not possible in the near term
  • Identify reproducible incidents without a permanent resolution and promote them to Known Problem status for evaluation
  • Ensure all incident communication is properly documented in ServiceNow
  • Work with end users to gather all relevant documentation related to incident support
  • Perform functional configuration and maintenance for ERP systems based on changing operational and business needs
  • Research transactional issues, identify root cause and drive resolution
  • Empower end users and Subject Matter Experts by providing "how-to" training when needed to resolve incidents based on improper system usage
  • Create documentation such as "how-to" documentation for incorporation into the ServiceNow Knowledge Base
  • Analyze existing support processes and identify areas for improvement or optimization
  • Assist in the testing and deployment of Oracle upgrades and Patches
  • Co-ordinate with cross-functional team and leverage expertise to drive efficiency opportunities by identifying people, process and technology gaps
  • Collaborate closely with Intralox DS Equipment Oracle team, PM, and BRM as needed assign, and escalate incidents needing development effort or configuration changes to the proper functional or technical team

Requirements:
  • B.S. in Computer Science, Information systems, or related curriculum
  • Minimum 5 years hands-on experience working as an Oracle E-Business Suite (EBS) Support Analyst in a complex, multi-organization business environment
  • Minimum 2-3 years' experience in implementation or supporting Oracle Advanced Supply Chain Planning (ASCP) or Oracle Supply Chain Planning Cloud
  • Expertise with Oracle EBS, with an emphasis on Order Management, Procurement, Discrete Manufacturing modules
  • Highly Preferred: 2+ years' experience in Oracle Supply Chain Planning Cloud Supply Planning and Demand Management
  • Interest in and passion for learning and working in a fast-paced environment
  • Strong functional knowledge of Oracle R12.2 is necessary
  • Experience in Oracle Fusion Cloud Applications is preferred
  • SQL expertise to support technical analysis and discovery for troubleshooting issues
  • Experience working within a professional IT organization in a support/analyst or QA capacity
  • Experience working with ServiceNow or similar service desk platforms
  • Strong interpersonal and communication skills: Ability to communicate technical concepts to non-technical resources
  • Strong grasp and understanding of ITIL and ITSM principles and best practices
  • Professional customer-focused approach in helping users solve problems
  • Limited travel required

This position is not currently eligible for work authorization sponsorship. #LI-Remote

  • Oracle Cloud Financial

    1 week ago

    New York, United States Thinkbyte Consulting, Inc. Full time

    Must have recent experience...Provide functional support for Oracle EBS Financial modules (mainly on Payables, EBTax, SLA) for North America. Required Must have Oracle Financials R12 implementation experience with a number of Financial Modules such as, Payables,EBTax, SLA and etc. Excellent communication skills with the ability to drive consensus and absorb...

  • Oracle EBS Administrator

    1 week ago

    New York, United States IT Trailblazers, LLC Full time

    Job Description: Minimum of 15 years of Oracle E-Business suite experience on upgrades/cloud migrations/administration.Minimum 15 years of experience in Oracle Database Administration/upgrades/cloud migrations and performance tuning. Minimum 10 years of experience on Discoverer/Apex/Hyperion. Minimum 10 years of WebLogic Application server administration...

  • Oracle EBS Techno Functional Consultant

    7 days ago

    New Jersey, United States VDart Full time

    VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently...

  • Oracle EBS Project Manager

    1 week ago

    New York, United States MDMS Recruiting Full time

    We are looking for an Oracle EBS Project Manager for a 6 month + contract in NYC (Must be on-site 3-4 days per week, NO exception) The project is related to an Oracle EBS upgrade to R12 (on prem). They use Oracle for their financial systems and the revenue systems feed into Oracle.Currently they are Waterfall, so would like someone that have experience in...

  • EBS SCM FUNCTIONAL

    1 week ago

    New York, United States EdgeAll Full time

    Sr No. Job Description1 10+ years minimum experience in Oracle EBS and Oracle ERP Cloud with the majority of recent experience in Oracle Fusion (Cloud) applications2 Recent experience in a lead role in at least 2 full ERP Cloud implementations3 Strong familiarity and experience with Cloud implementation approach and methodology4 Must have working experience...

  • Oracle EBS

    1 week ago

    New Brunswick, United States Cyber Space Technologies LLC Full time

    Position : Oracle EBS for BI Team Location : New Brunswick NJ Duration: 1 Year Oracle EPM FCCS, Planning, EBS ( 12.2.9 version ) Consolidations and in-depth Platform Knowledge Oracle PL/SQL SQL Stored procedures, packages ADF and Java development (light) Knowledge and use of Jira, SVN, Weblogic Knowledge of Consolidations and corporate finance concepts ...

  • Oracle EBS Project Manager

    22 hours ago

    New York, NY, United States Innova Solutions Full time

    Innova Solutions is immediately hiring an Oracle EBS Project Manager Position type: Contract. Duration: 12+Months Location: New York, NY (Onsite) As an Oracle EBS Project Manager, you will: Minimum Qualifications: The IT Project Manager leads all activities associated with delivering medium to large development and implementation projects for...

  • Oracle EBS Techno Functional

    1 week ago

    New Brunswick, United States Cyber Space Technologies LLC Full time

    Oracle EPM FCCS, Planning, EBS Consolidations and in-depth Platform Knowledge Oracle PL/SQL SQL Stored procedures, packages ADF and Java development ( Not Mandate , good to have ) Knowledge and use of Jira, SVN, Weblogic Knowledge of Consolidations and corporate finance concepts Good speaking and writing communications Business partner interaction and...

  • Oracle EBS Analyst Developer

    2 days ago

    New Hartford, United States Precision Castparts Corp Full time

    CountryUnited States of AmericaState / CountyNew YorkCityNew HartfordDivisionMetalsCompanyNew Hartford/DunkirkFunctionInformation TechnologyWorkplace TypeOn-SitePosition typeFull TimeOpportunity ID13287 Company ProfileWith more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing...

  • Oracle EBS Project Manager

    7 hours ago

    New York, United States Compunnel Inc. Full time

    Title: Oracle EBS Project ManagerLocation: New York, NY (Day1 Onsite, Prefer Local consultant)Job Type: Contract (12+Months)Interview Process: 1. Team video call 2. Final interview – in person.Job Description:Role purpose:The IT Project Manager leads all activities associated with delivering medium to large development and implementation projects for...

  • Oracle EBS Analyst Developer

    1 week ago

    New Hartford, United States Precision Castparts Corp Full time

    With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly Oracle, Developer, Producer, Application, Functional Analyst, Functional Analyst, Manufacturing, Technology

  • Oracle Cloud Financials

    1 week ago

    New York, United States Thinkbyte Consulting, Inc. Full time

    Role ObjectivesProvide functional support for Oracle Fusion Cloud ERP modules (mainly on Payables, Fixed Assets, SLA, Reporting OTBI, FRS, SmartView) for North America and EMEA. Analyze, design, configure and test Oracle Financials enhancements to support business processes.Lead in Oracle Fusion Financials projects involving configuration, implementation,...

  • Oracle Analyst

    7 days ago

    New York, United States Strategic Systems Full time

    We have been asked to assist our customer, a leader in their industry, to help them find an Oracle Analyst – Planning MGMT. This individual will provide IT implementation services and technical support for our customer’s Order MGMT business applications and business processes. Required Skills/Competencies: In-depth knowledge of Order MGMT best practices...

  • Oracle Consultant

    1 week ago

    New York, United States TechnoGen, Inc. Full time

    Job Title: Oracle SCM Cloud Techno FunctionalLocation: RemoteDuration: Long Term. Job Description:As an Oracle SCM Cloud Techno-Functional Consultant, you will be responsible for providing expertise in both technical and functional aspects of Oracle Supply Chain Management Cloud applications. You will collaborate with stakeholders to understand business...

  • Oracle Cloud IT Financial Solution

    1 week ago

    New York, United States Mount Sinai Full time

    **Description** **Responsibilities** - Conduct independent analyses and reviews of technical and business requirements, leveraging expertise in technological alternatives and directions - Solution all functional aspects of Oracle Cloud implementation/support for modules including Cloud General Ledger, Accounts Payable, Accounts Receivable, Cash Management,...

  • Oracle Integration Cloud

    2 weeks ago

    New York, United States Wipro Full time

    Oracle Integration CloudNew York, NY (Onsite)Need 8+ years of relevant experience OIC (Oracle Integration Cloud), and OTBI/BI Reports, FBDI.Experience in PCS, VBCS required. At least 2 end to end implementation cycle experience in Fusion ERP implementation projects. Should be able to independently design and build integration and other technical components....

  • Oracle Integration Cloud

    4 weeks ago

    New York, United States Wipro Full time

    Oracle Integration CloudNew York, NY (Onsite)Need 8+ years of relevant experience OIC (Oracle Integration Cloud), and OTBI/BI Reports, FBDI.Experience in PCS, VBCS required. At least 2 end to end implementation cycle experience in Fusion ERP implementation projects. Should be able to independently design and build integration and other technical components....

  • Oracle Integration Cloud

    5 days ago

    New York, United States Wipro Full time

    Oracle Integration CloudNew York, NY (Onsite)Need 8+ years of relevant experience OIC (Oracle Integration Cloud), and OTBI/BI Reports, FBDI.Experience in PCS, VBCS required. At least 2 end to end implementation cycle experience in Fusion ERP implementation projects. Should be able to independently design and build integration and other technical components....

  • Oracle Cloud HCM Lead

    20 hours ago

    New York, New York, United States Cognizant Technology Solutions Full time

    Cognizant Technology Solutions is looking for "Oracle Cloud HCM Lead" to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you Cognizant's Oracle practice is part of our Enterprise Platform Services...

  • Oracle Cloud Infrastructure OCI Architect

    1 week ago

    New York, United States Sita Corp Full time

    Oracle Cloud Infrastructure (OCI) ArchitectFulltimeLocation Chicago, Houston, Dallas, Atlanta, New York. Hybrid 3 days onsite,We are seeking a highly skilled and experienced Oracle Cloud Infrastructure (OCI) Architect to join our team. As an OCI Architect, you will be responsible for designing, implementing, and optimizing cloud solutions on the Oracle Cloud...