Associate Consultant

2 weeks ago

Hyannis, United States Red Hat Software Full time

About the job: The Red Hat Consulting team is looking for an Associate Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment.

You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

What you will do: As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

Constantly learn about new technologies and apply those concepts to customer needs

Produce quality results and provide support to more than one project in multiple industries and various types of projects

Keep stakeholders updated on actual or potential issues that may affect project or company performance

Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

Provide written project documentation that can be distributed within Red Hat and the client management team

Adapt to changing customer requirements

Serve as an ambassador of the company between the broader Red Hat and our customers

What you will bring: Experience in a consulting or related role

Experience with enterprise-wide deployments

Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

Ansible / Red Hat Ansible Automation Platform

Red Hat Satellite

Authentication services such as IdM/IPA

Virtualisation technologies

Working knowledge of Linux Security Practices and tools to address common criteria

Technical expertise demonstrated in your previous career opportunities

Excellent written and verbal communication skills

Exceptional analytical and problem-solving skills

Ability to work with minimal supervision and as part of a team to solve problems and issues

Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

Customer focus and an understanding of the value that our work brings to our customers

Australian government security clearance

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