Customer Experience Admin
3 weeks ago
The Customer Experience Admin is the first point of contact and facilitator of communication for any current and former Window Nation customer. This person will work closely with our valued customers and our Customer Excellence Team to provide timely resolutions to customers' needs. The Customer Experience Admin is empathetic, compassionate, enthusiastic, and committed to providing outstanding service to our customers.
Core Role Responsibilities
- Handles post-installation customer communications, triaging inbound phone calls, chat, and emails to drive a one-call resolution environment.
- Review and action email correspondence appropriately ensuring all communication from customers is being addressed swiftly to assist both the customer and company, leading to faster resolutions and an elevated level of customer satisfaction.
- Liaise between Window Nation's post-installation customers and support teams.
- Enter data and upload documents accurately into systems related to customer interactions to ensure that all details are accurately documented to resolve customer needs.
- Operate with empathy and courtesy toward consumers and colleagues in all interactions to serve the goals of the organization and provide outstanding customer experience.
- High school Diploma, GED or equivalent required.
- 1+ years of Customer Service experience to include call centers, customer care or help desks.
- Experience working with a CRM system or other customer tracking software.
- Experience working with Microsoft Suite products.
- Ability to organize multiple activities with minimal supervision.
- Demonstrated success in deadline-driven environment.
- Customer-centric mindset
- Strong attention to detail.
- Ability to communicate with customers with a high level of empathy and understanding, at times deescalating when needed.
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Sr. Subcontract Admin
1 month ago
Fulton, United States Acro Full timeMust be a US Citizen. A Bachelors degree in Supply Chain, Business, Finance or related field (Must have) As a Subcontract Administrator Proposal Specialist, Sr., you play a critical role in supporting proposal activity that propels the companys business win strategy. You will be responsible for a full range of procurement and subcontract administration...
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Sr. Subcontract Admin
2 days ago
Fulton, United States Acro Service Corp Full timeMust be a US Citizen.A Bachelor’s degree in Supply Chain, Business, Finance or related field (Must have)As a Subcontract Administrator – Proposal Specialist, Sr., you play a critical role in supporting proposal activity that propels the company’s business win strategy. You will be responsible for a full range of procurement and subcontract...
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Sr. Subcontract Admin
2 days ago
Fulton, United States Acro Full timeMust be a US Citizen. A Bachelors degree in Supply Chain, Business, Finance or related field (Must have) As a Subcontract Administrator Proposal Specialist, Sr., you play a critical role in supporting proposal activity that propels the companys business win strategy. You will be responsible for a full range of procurement and subcontract administration...
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Sr. Subcontract Admin
1 week ago
Fulton, United States US Tech Solutions Full timeJob Description: The Senior Subcontract Administrator (Sr. SCA) will perform a full range of procurement and administration activities associated with subcontracting work. The Sr. SCA will be responsible for administering a full range of subcontract type and size from Time and Materials, Cost Plus and Fixed Price up to any dollar threshold. Under minimal...
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Sr. Subcontract Admin
2 days ago
Fulton, United States US Tech Solutions Full timeJob Description: The Senior Subcontract Administrator (Sr. SCA) will perform a full range of procurement and administration activities associated with subcontracting work. The Sr. SCA will be responsible for administering a full range of subcontract type and size from Time and Materials, Cost Plus and Fixed Price up to any dollar threshold. Under minimal...
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Sr. Subcontract Admin
1 week ago
Fulton, United States US Tech Solutions Full timeJob Description: Participate in proposal development team planning and execution including color teams. Review customer's Request for Proposal (RFP). Assess and execute on strategy for responding to proposal requirements. Perform all tasks associated with acquiring Teammate and Subcontractor proposals including negotiating Non-Disclosure Agreements (NDAs),...
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Customer Service Representative
1 week ago
Fulton, United States Brannon Poland - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...
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Customer Service Rep01504 102 W 6th Street
2 weeks ago
Fulton, United States Domino's Franchise Full timeJob Description Customer Service Representatives with Domino’s Pizza undertake a variety of duties. Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow...
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Fulton, United States Domino's Franchise Full timeJob Description Customer Service Representatives with Domino’s Pizza undertake a variety of duties. Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow...
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Customer Service Rep(01504)
2 days ago
Fulton, United States Domino's Franchise Full timeJob DescriptionJob DescriptionJob DescriptionCustomer Service Representatives with Domino’s Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great customer service experienceCleaningLifting up to 25 lbs.Job Requirements include:Ability to follow...
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Pool Monitor
1 week ago
South Fulton, United States ProServ Source Full timeJob DescriptionJob DescriptionWe are seeking a responsible and attentive Pool Monitor to oversee the safety and cleanliness of the pool facilities on a contract basis (1099) for one of our clients. As a Pool Monitor, you will be responsible for ensuring a safe and enjoyable environment for pool patrons by enforcing rules and regulations, conducting regular...
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Assistant Store Manager
2 months ago
Fulton, United States High's Dairy Stores Full timeThe Assistant Store Manager (ASM) is responsible for supporting the Store Manager in the day-to-day store operations. The ASM is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the ASM is responsible for customer and employee satisfaction, brand standards and store profitability. The ASM ensures exceptional...
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Commissioning Engineering Technician
1 month ago
Fulton, United States Davis-Standard Full timeDavis-Standard is a global leader in the design, development and distribution of extrusion and converting technology. Our systems encompass over 11 product lines to support manufacturing applications and customers in a wide variety of industries, including automotive, building & construction, consumer products, medical, and packaging. Davis-Standard has an...
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Branch Manager
1 month ago
Fulton, United States PNC Financial Services Group Full timeJob Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...
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Assistant Personal Banker
2 weeks ago
Fulton, United States The Callaway Bank Full timeIf you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Personal Banker/Personal Banker/Senior Personal Banker at our facility location in Fulton, MO. Salary commensurate with experience. This position actively engages customers in order to create a welcoming...
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Assistant Personal Banker
2 days ago
Fulton, United States The Callaway Bank Full timeIf you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Personal Banker/Personal Banker/Senior Personal Banker at our facility location in Fulton, MO. Salary commensurate with experience. This position actively engages customers in order to create a welcoming...
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Assistant Personal Banker
3 weeks ago
Fulton, United States The Callaway Bank Full timeJob DescriptionJob DescriptionIf you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Personal Banker/Personal Banker/Senior Personal Banker at our facility location in Fulton, MO. Salary commensurate with experience.This position actively engages customers in...
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Assistant Personal Banker
2 days ago
Fulton, United States The Callaway Bank Full timeJob DescriptionJob DescriptionIf you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Personal Banker/Personal Banker/Senior Personal Banker at our facility location in Fulton, MO. Salary commensurate with experience.This position actively engages customers in...
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Specialist, Order Processing
4 weeks ago
Fulton, United States Presidio Networked Solutions Full time**SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!** Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the...
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Product Manufacturing Engineer
3 weeks ago
Fulton, United States Staffing Firm Full timeJob Description Job Description Looking for a Product Manufacturing Engineer. This position is located in Fulton, Illinois. Required Skills: 3+ years of experience in Manufacturing/Process Engineering Bachelors Degree in Engineering Experience in customer facing roles Experience with designing of new products/enhancing existing products Project management...