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Store Manager

1 month ago

Lakewood, United States SALON SERVICES PRO, Inc. Full time
Who We Are:

At Salon Services PRO, we are proud to be Beauty Business Obsessed. We're driven by creativity, accountability and the goal of being your ultimate resource.

What started 40 years ago as a small group of professionals with only a handful of products has evolved into your single source of beauty business support. Whether that's by partnering with brands that create artistry-elevating, time-saving, money-earning tools, providing flexible education opportunities, or simply helping you do you-we'll be your biggest cheerleaders. We can't wait to support you.

We center around these four core values:
We champion people and are passionate about inclusivity
We are relentless about strengthening your journey
We are accountable to those we serve
We welcome challenges...

What We Do:

Salon Services PRO is a professional beauty distributor based in Washington serving licensed professionals in the beauty and wellness industry. With over 200 employees in 10 states and 30 store locations, we have grown into one of the largest independent professional distributors in the country. We are proud to have a diverse portfolio of 50+ brands that encompass best and brightest beauty brands. Additionally, we offer education, business consulting and other forms of support for today's licensed beauty professional.

What You'll Do:

We are currently seeking a Full Time Store Manager to join our salesforce in providing an exceptional customer experience to Salon Services PRO internal and external customers through leadership, coaching, and supervision of the store.

Leadership and Culture: Continually drive and develop Salon Services culture by nurturing, supporting and promoting the company mission, values, vision and brand.
  • Planning: Work with District or Regional Manager to develop team goals and action plans. Measure and report performance via monthly Performance Development Meetings (PDMs). Direct the store team to achieve objectives by executing action plans.
  • Supervision: Provides leadership in the day-to-day sales and operational processes of the Store location.
  • Communication: Ensure proactive, collaborative, and timely communication with management, store team, and other stakeholders within the organization.
  • Performance: Accountable for the attainment of store sales goal and Key Performance Indicators (KPI) by providing a consistent high level of customer service in all interactions with customers and continually educating, cross promoting and up-selling products to customers.
  • Educating Customers: Organize and execute all functions related to events, sampling, etc.
  • Inventory: Adhere to all Inventory controls set forth by Salon Services and Supplies. Maintain proper inventory levels, ensure inventory is faced and properly restocked throughout the day, and receive shipments in accordance to store policy.
  • Store Operations: Maintain a clean and presentable store. Display promotions and signage appropriately. Manage communication, this includes but is not limited to voicemails and Emails. Manage all cash flow of sales and deposit all cash to bank within 24 hours of close.
  • All other assigned tasks, as set forth by the District Store Manager.
Requirements

Who You Are:
  • Moderate to Proficient Computer Literacy
  • Moderate to Proficient with the Use of Numbers
  • Moderate to Proficient Verbal Reasoning
  • Moderate to Proficient with Cash Handling
  • Motivated by Working with People
  • 1-3 Years Customer Facing Experience
  • 1-3 Years of Experience Leading People
  • Proficient Verbal and Written Communication
  • Stand and/or sit continuously
  • Ability to lift up to 50 pounds
Reasonable accommodations may be made, in accordance with ADA guidelines, to enable individuals with disabilities to perform the essential functions.

What We Are Offering:
  • Bonus opportunities based on sales performance targets
  • PTO Package including paid sick, vacation, and holidays
  • Full Medical Benefits Package, including Dental, Vision, Free Basic Life Insurance, Free Extended Medical Coverage when enrolled in basic Medical, and More
  • 401k Matching Up to 4% of Employee Contribution
  • Professional Development Opportunities to include educational events, tuition & certification fee assistance opportunities, and more
  • Employee Recognition Awards & Rewards
  • Employee discount on products in store and online
We believe that mental health is health, and every person should be considered in the discussion. That's why we're proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Salon Services Pro is committed to embodying equity, diversity and inclusion throughout all aspects of the business. Our goal is to create an environment that embodies respect and mindfulness; creating space where all can bring their authentic self to work. We strive to create a workplace culture that is free of discrimination and harassment.

Salon Services Pro is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform our Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

Job Type: Full-time

Salary: $21.00-$22.60 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • Day shift
  • Evening shift
Weekly day range:
  • Monday to Friday
  • Weekends as needed
Experience:
  • Customer service: 1 year (Preferred)
Ability to Relocate:
  • Albuquerque, NM 87110: Relocate before starting work (Required)

Work Location: In person