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Luxury Retail Sales Associate

3 months ago

Napa, United States Johnny Was Full time

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming - the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

The Retail Sales Associate is a talented, hardworking, and an enthusiastic individual who will contribute to the Johnny Was retail experience, as well as provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping.

  • Create a warm and inviting environment where clients feel welcomed, engaged and that their business is of the utmost importance.
  • Create an elevated and VIP customer experience at every opportunity by offering your name, a beverage and connecting in a genuine and authentic way
  • Build repeat business by ensuring all client capture tools and strategies around data capture, outreach, and follow up are consistently executed
  • Meeting customer issues with patience while being solution oriented for the highest good of the client
  • Provide an individualized and positive experience for all customers entering the store, this includes providing great service, effectively answering any questions, and helping process transactions and return
You will love this job if you...
  • Have a friendly and outgoing personality with an open team-oriented mindset
  • Have excellent customer service skills with an energetic personality
  • Can develop and maintain a clientele base
  • Are flexibility with night and weekend shifts, able to commit to a set schedule if needed
  • Have strong organizational, follow up and communication skills
Who we would like to meet:
  • High School diploma or GED
  • 2 years retail experience, preferably in women's contemporary fashion
  • Computer skills to include operation of iPad-based point of sales system and email
  • Ability to work retail hours including days, nights, weekends, and special events
  • Bending/stooping/kneeling required
  • Able to lift up to 50 lbs.


Pay Range: $19.50 - $20.00 Plus Commission

What happens next?
If you are interested in this opportunity, please apply You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

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