Customer Service Rep I

4 weeks ago

Calhoun, United States Mohawk Industries Inc Full time

Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Customer Service Representative I who can do more for Mohawk by establishing and maintaining positive business relationships and providing a high level of service and support.

Our Customer Experience team is relentlessly focused on providing exceptional service that inspires customer loyalty and strengthens our position as the world's leading flooring manufacturer. We're looking for people who thrive on connection and collaboration to join us in taking Customer Experience to the next level.

What you'll do:

  • Enter sales orders and order changes including price quotations, preparation and follow-up on purchase orders, and confirmation of shipment dates.
  • Examine records and communicate verbally and in writing with customers and other employees to obtain facts needed to resolve complaints.
  • Expedite orders through production or shipping.
  • Maintain purchase order files.
  • Communicate with production control staff regarding order status and scheduled shipment dates.
  • Respond to customer needs and demonstrate teamwork to ensure achievement of goals.
What you have:
  • High School Diploma or GED equivalency required. Some college in business-related field or CCSS (Certified Customer Service Specialist) preferred
  • Basic computer skills in word-processing and spreadsheet applications, including Microsoft Word and Excel AS400 and Inet
  • Good voice quality that is conversational and professional.
  • Accurate typing ability (minimum 45 wpm) and data entry skills
  • Office experience required, in a customer service environment preferred.
What you're good at:
  • Communicating effectively with a wide range of individuals including members of management and other internal and external business contacts
  • Using interpersonal communication skills to reduce tension and diffuse conflict
  • Solving problems, staying organized, and effectively managing your time in a fast-paced environment
  • Building strong relationships and working collaboratively to achieve results.
  • Adapting to changing situations, circumstances and audiences
What else?
  • Must be available to work rotating shifts.
  • We're located in a pretty great spot - check out this video to see what we mean.


Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

  • Customer Service Rep I

    5 days ago

    Calhoun, Georgia, United States Mohawk Industries Inc Full time

    Are you looking for more? At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis...

  • PT Customer Service Rep I

    2 months ago

    Calhoun, United States Mohawk Industries, Inc. Full time

    Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of th Customer Service, High School, Service, Retail, Customer

  • PT Customer Service Rep I

    3 weeks ago

    Calhoun, United States Mohawk Industries, Inc. Full time

    Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of th Customer Service, High School, Service, Retail, Customer

  • PT Customer Service Rep I

    2 months ago

    Calhoun, United States Mohawk Industries Full time

    Are you looking for more? At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an...

  • PT Customer Service Rep I

    3 weeks ago

    Calhoun, United States Marazzi Group Full time

    Are you looking for more? At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an...

  • PT Customer Service Rep I

    2 months ago

    Calhoun, United States Mohawk Industries, Inc. Full time

    Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with...

  • Customer Service Rep(04194)

    3 weeks ago

    Calhoun, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionOverview:You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left...

  • Customer Service Representative

    5 days ago

    Calhoun, Georgia, United States Circle K Stores, Inc. Full time

    Store : 1310 N Hwy 41, Calhoun, Georgia 30701 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 weeks ago

    Calhoun, United States Arrow Exterminators Full time

    Customer Service RepresentativeArrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous...

  • Customer Service Team Members

    4 days ago

    Calhoun, United States Brandsmart Usa Full time

    We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based...

  • Retail Customer Service Cashier

    4 weeks ago

    Calhoun, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434454 Address: 1081 Belwood Road SE Calhoun, GA, 30701 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain clean places while...

  • Retail Customer Service Cashier

    3 weeks ago

    Calhoun, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434454 Address: 1081 Belwood Road SE Calhoun, GA, 30701 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain clean places while...

  • Retail Customer Service Cashier

    4 weeks ago

    Calhoun, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434454 Address: 1081 Belwood Road SE Calhoun, GA, 30701 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    3 weeks ago

    Calhoun, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434454 Address: 1081 Belwood Road SE Calhoun, GA, 30701 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Credit Analyst I

    2 weeks ago

    Calhoun, United States Mohawk Industries, Inc. Full time

    Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with...

  • Customer Service Representative

    4 weeks ago

    Calhoun, United States Dayton Freight Full time

    Overview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities: Assist the Service Center Manager Take and deliver messages for the Service...

  • Customer Service Representative

    3 weeks ago

    Calhoun, United States Dayton Freight Full time

    Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service...

  • Customer Service Representative

    3 weeks ago

    Calhoun, United States Dayton Freight Full time

    Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service...

  • Credit Analyst I

    1 week ago

    Calhoun, United States Mohawk Industries Inc Full time

    Are you looking for more? At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis...

  • Lead Supervisor i

    4 weeks ago

    Calhoun, Georgia, United States COACH Full time

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...