Retail Sales Associate

3 weeks ago

Rockford, United States Sunnyside Full time
COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you're interested in joining our mission, click the below links to join our team today

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Wellness Advisor of Sunnyside* Rockford, ILwill be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company's mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
  • The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
  • The training to navigate different customer interactions and circumstances.
  • A unique sales experience leading with a consultative & personalized approach.
  • Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service.
Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays.

WHO YOU ARE
  • You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success
  • You enjoy people Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
  • You are resilient and agile You use challenges as opportunities to acquire or master skills
  • You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
  • Greet customers, ensuring a best-in-class experience.
  • Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
  • Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
  • Apply effective selling and cross-selling techniques to build baskets.
  • Verify proper documentation and ID for customers.
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
  • Label and package customer orders.
  • Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs).
  • Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
  • Perform routine inventory counts of all products.
  • Ensure product stock is organized and meets compliance regulations.
  • Assist managers with organizing sales floor merchandise and product displays.
  • Ensure security measures and safety compliance in the store according to Company SOPs.
  • Assist in keeping the store an organized and clean environment for customers and team
  • Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
  • High School Diploma or equivalent.
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred.
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays.
  • Excellent customer service skills and ability to engage with customers.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
  • Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS - Confirm Eligibility

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com
Reporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

  • Sales Associate

    15 hours ago

    Rockford, Illinois, United States Bath & Body Works Full time

    About UsBath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer with a passion for creating an inclusive retail environment.The OpportunityWe're seeking a Sales Associate to join our team in our stores. As a Sales Associate, you'll be the face of...

  • SAS in Walmart

    3 weeks ago

    Rockford, United States SAS Retail Services Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,...

  • Retail Sales Associate

    8 hours ago

    Rockford, Illinois, United States Meijer Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Deli/Bakery team as a Retail Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers with their orders for a...

  • Retail Sales Associate

    3 months ago

    Rockford, United States Maurices Full time

    Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Retail Sales Associate

    1 week ago

    Rockford, United States Wild Bill's Tobacco Full time

    Job Type Full-time, Part-timeDescriptionAre you looking for a fun and relaxed environment? Do you want a career that will keep you motivated and excited to be at work? If you answered yes to these questions, Wild Bill's Tobacco is the right place for you to apply! With over 150 locations and over 500 employees, Wild Bill's Tobacco strongly believes in...

  • Retail Sales Representative

    1 week ago

    Rockford, Illinois, United States Bath & Body Works Full time

    Position OverviewJoin our team at Bath & Body Works as a Retail Sales Representative. We pride ourselves on creating an inclusive retail atmosphere that thrives on the enthusiasm of our associates. As a prominent player in the fragrance retail industry, we have consistently achieved remarkable growth, establishing ourselves as a leader in the market.Your...

  • Retail Sales Consultant

    4 weeks ago

    Rockford, United States AT&T Full time

    Job Description: It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the...

  • Retail Office Associate

    3 months ago

    Rockford, United States Bob's Discount Furniture Full time

    Location: Location: Retail Office Associate in Rockford, IL at Bob's Discount Furniture **Location:** **Experience:** Not Specified **Job Description** **Retail Office Associates** **Part-Time and Full Time Career Opportunities** At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates...

  • Retail Sales Associate

    1 week ago

    Rockford, United States Wild Bill's Tobacco Full time

    Job Type Full-time, Part-time Description Are you looking for a fun and relaxed environment? Do you want a career that will keep you motivated and excited to be at work? If you answered yes to these questions, Wild Bill's Tobacco is the right place for you to apply! With over 150 locations and over 500 employees, Wild Bill's Tobacco strongly believes in...

  • Customer Service Representative

    3 months ago

    Rockford, United States Speedway MN Full time

    Speedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive work environment? If so,...

  • Customer Service Representative

    3 months ago

    Rockford, United States Speedway MN Full time

    Speedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive work environment? If so,...

  • Customer Service Representative

    3 months ago

    Rockford, United States Speedway MN Full time

    Job DescriptionJob DescriptionSpeedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive...

  • Retail Sales Consultant

    1 month ago

    Rockford, United States AT&T Full time

    Job Description: Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&Ts full suite of products at your fingertips the latest devices...

  • Sales Associate

    1 month ago

    Rockford, United States Batteries Plus Bulbs Full time

    Take Charge of Your Career in Customer Service!Batteries Plus Bulbs is growing and we are looking for someone to join our team! Our locally owned franchise group currently has 3 locations in Illinois and is actively working to add locations. As a local franchise, we work to promote our management team from within. We offer competitive wages and incentives,...

  • Sales Associate

    1 month ago

    Rockford, United States Batteries Plus Bulbs Full time

    Take Charge of Your Career in Customer Service! Batteries Plus Bulbs is growing and we are looking for someone to join our team! Our locally owned franchise group currently has 3 locations in Illinois and is actively working to add locations. As a local franchise, we work to promote our management team from within. We offer competitive wages and incentives,...

  • Sales Associate

    5 months ago

    Rockford, United States Petco Health and Wellness Company, Inc. Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values ca Sales Associate, Sales, Associate, Pet Care, Retail

  • Sales Associate

    3 months ago

    Rockford, United States Batteries Plus - Batteries Plus of Rockford, Inc Full time

    Job DescriptionJob DescriptionTake Charge of Your Career in Customer Service!Batteries Plus Bulbs is growing and we are looking for someone to join our team! Our locally owned franchise group currently has 3 locations in Illinois and is actively working to add locations. As a local franchise, we work to promote our management team from within. We offer...

  • Sales Associate for Retail Operations

    1 week ago

    Rockford, Illinois, United States The Salvation Army Central Territory Full time

    Position OverviewAs a vital member of our retail team, you will be responsible for various essential tasks that contribute to the smooth operation of our store. Your role will include:Maintaining a professional appearance by adhering to the established dress code at all times.Efficiently managing your personal cash drawer, including opening, closing, and...

  • Energy Sales Retail Associate

    1 week ago

    Rockford, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.Do you believe in a sustainable future where everyone can access the power they need, whenever...

  • Retail Sales Representative

    1 week ago

    Rockford, Illinois, United States Batteries Plus - Batteries Plus of Rockford, Inc Full time

    Job OverviewAdvance Your Career in Retail SalesBatteries Plus - Batteries Plus of Rockford, Inc is expanding, and we are seeking dedicated individuals to become part of our dynamic team. Our franchise is committed to fostering talent from within, providing opportunities for growth and development.We offer competitive compensation along with attractive...