Senior Program Manager

4 weeks ago

Herndon, United States iDirect Technologies Full time

Overview ST Engineering iDirect is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. Our business provides innovation focused on solving satellite's most critical economic and technology challenges, and expands a shared commitment to shaping the future of how the world connects. With your talent and energy paired with our vision and technical leadership, the most fulfilling work of your career is waiting for you at ST Engineering iDirectthe sky is truly the limit We are seeking an innovative, creative, and experienced Senior Program Manager who is ready for the challenges, responsibilities, and rewards that come with working in a high-energy, fast-paced environment The Senior Program Manager is able to successfully execute commercial initiatives within the scope of those programs to establish and maintain ST Engineering iDirect's position in the market. Responsibilities As our Senior Program Manager, you will: * Be responsible for Program Management & Contract fulfillment: * Assume responsibility for the execution of the attributed projects with the program * Organise the program and the included projects to ensure contract fulfilment and obtain benefits beyond the scope of each individual project * Act as single point of contact for stakeholders * Fulfil program reporting need to organisation * Ensure cost effectiveness of operation * Ensure Customer Satisfaction & Program Quality: * Manage customer communications in program context * Align with customer processes within contractual boundaries * Solve and/or escalate program and project issues at early stage * Guarantee adherence with current best practices and applicable quality standards * Continuously improve quality and performance * Take part in Program Team Leadership: * Assume program and project teams leadership * Monitor and act upon needs for information of project teams * Coach and Motivate team members * Contribute to learning and skill development of team members * Participate in Bid - Complex Technical Proposals:Create complex technical proposals * Perform Program and Project feasibility study and Initial Cost Estimation * Adhere to defined proposal standards when exists and if not, contribute to standardization Qualifications As a prerequisite to become our Senior Program Manager, you: * Hold a master's or bachelor's degree in Engineering (Computer Sciences, Telecommunication, Aerospace, ...) * Have at least 10+ years of relevant experience in program management in complex technological environments * Have formal knowledge of project management methodologies and be able to adapt them to the specifics and the reality of your stakeholders * Have experience in a service delivery management role, potentially including all the formalities that come with international shipping and customs. * Have excellent verbal and written communication skills in English and fluency in any other language is an asset. * Have the ability to perform under stress, while maintaining good time and priority management. * Are comfortable working with virtual groups and stakeholders. * Have a profound interest and/or experience in satellite communication and new technologies * Love to communicate with a broad range of technical experts and to share information * Are inquisitive and a believer in continuous learning/improving. What we offer: As part of this role, you'll work in a highly integrated, global Customer PMO team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: * You will be part of our Customer PMO team and be based in our European headquarters in Sint-Niklaas (Belgium) * You will join an innovation and people driven high-tech industry leader * You will be a member of a passionate global family with offices around the globe * You 'll be(come) a committed member of a professional, enthusiastic, collaborative, proactive and open team * You'll take prid

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