Program Manager

3 weeks ago

Pittsburgh, United States Pantherx Specialty Llc Full time
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nations largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you dont need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare

Location: Pittsburgh, PA

Classification: Exempt

Status: Full-Time

Reports To: Senior Manager, Program Management

Purpose

The Program Manager fosters a deep commitment to creating a second-to-none customer experience for our manufacturer partners. Under direct leadership, the Program Manager serves as the primary contact to a specific client interacting extensively with internal and external customers. The Program Manager develops policies and procedures and executes the specific business plan for the program. This role creates and delivers presentations to internal and external stakeholders surrounding the program contractual compliance, status of patient care, successes in operations and opportunities for improvements.

Responsibilities
  • Develops and rolls out work plan and timelines for program.
  • Schedules weekly meetings to discuss status of program upon execution of Agreement. These weekly meetings will continue for at least six (6) months following program execution, or longer as reasonably requested.
  • Attends on-boarding and file layout review sessions.
  • Communicates progress and makes sure the appropriate amount of time for the resources is allocated to meet key milestones on the setup of the data aggregation process (design, development, testing).
  • Attends all status meetings and works with the dedicated resources at the SPP to resolve data issues within a set time per Agreement.
  • Schedules quarterly business review meetings.
  • Responds to inquiries from the client as questions arise including but not limited to program design, marketplace conditions, payor coverage, etc.
  • Handles issue resolution related to ordering of Product, inventory levels, Data and service levels covered under this Agreement.
  • Responds within one (1) business day explaining how the issue is being addressed.
  • Provides product launch support in partnership with pharmaceutical manufacturer(s).
  • Assists in staff training and in-services for critical business initiatives.
  • Oversees of contractual obligations and reporting for pharmaceutical manufacturers
  • Develops launch plan and subsequent launch plan variables.
  • Other duties as assigned.
Required Qualifications
  • Bachelors Degree or high school diploma and equivalent work experience also considered.
  • 2 + years experience in healthcare management setting.
  • Prior experience with healthcare reporting and compliance.
Preferred Qualifications
  • Prior experience in pharmacy or the healthcare industry.
  • Prior experience using analysis tools or systems (ex. web based, custom, proprietary, etc.)
  • Experience in the implementation of quality process improvement efforts.
  • Experience documenting requirements, creating training materials and working directly with end users.
  • Excellent verbal and written communication skills.
  • Strong analytical skills with attention to detail.
  • Ability to exercise independent judgment.
  • Ability to manage deliverables in a high pace environment.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

  • Program Manager

    6 days ago

    Pittsburgh, United States TBG | The Bachrach Group Full time

    Sr Program Manager Job Summary & Essential Functions: Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating...

  • Program Manager

    2 days ago

    Pittsburgh, United States TBG | The Bachrach Group Full time

    Sr Program ManagerJob Summary & Essential Functions:Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating to...

  • Program Manager

    7 days ago

    Pittsburgh, United States TBG | The Bachrach Group Full time

    Sr Program ManagerJob Summary & Essential Functions:Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating to...

  • Program Manager

    1 week ago

    Pittsburgh, United States TBG | The Bachrach Group Full time

    Sr Program ManagerJob Summary & Essential Functions:Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating to...

  • Child Welfare Program Manager

    1 week ago

    Pittsburgh, United States University of Pittsburgh Full time

    The University of Pittsburgh's Child Welfare Education and Research Programs (CWERP) is seeking a Child Welfare Program Manager (PM) for the Child Welfare Education for Baccalaureates program (CWEB). The PM will work with other CWEB faculty and staff Program Manager, Child Welfare, Manager, Program Director, Program

  • Program Manager Grefenstette Center

    1 day ago

    Pittsburgh, United States Duquesne University Full time

    This is a Program Manager position in the recently established Carl G. Grefenstette Center for Ethics in Science, Technology, and Law at Duquesne University. This position will report to the Executive Director (ED). This is a full-time, hybrid positi Program Manager, Manager, Program, Education, University

  • Project Manager

    4 weeks ago

    Pittsburgh, United States CDR Companies Full time

    CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western...

  • Project Manager

    3 weeks ago

    Pittsburgh, United States CDR Companies Full time

    Job DescriptionJob DescriptionCDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous...

  • Senior Technical Program Manager

    1 week ago

    Pittsburgh, United States Near Earth Autonomy, Inc. Full time

    Near Earth Autonomy is looking for an enthusiastic technical program manager to help create a future where autonomous aircraft are commonplace and safe. Our technology enables aircraft ranging from sub-meter to full scale to autonomously inspect, map, survey, and transport. Our work encompasses system design, development, and real-world testing, facilitating...

  • Senior Technical Program Manager

    1 month ago

    Pittsburgh, United States Near Earth Autonomy Full time

    Job DescriptionJob DescriptionNear Earth Autonomy is looking for an enthusiastic technical program manager to help create a future where autonomous aircraft are commonplace and safe. Our technology enables aircraft ranging from sub-meter to full scale to autonomously inspect, map, survey, and transport. Our work encompasses system design, development, and...

  • Wastewater Program Manager

    1 month ago

    Pittsburgh, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionEssential Functions and ResponsibilitiesCollaborate on and coordinate strategic growth plan efforts with office managers and practice leadersGrow our water/wastewater market presence in the area through marketing and business developmentManage the financial budget for the section and allocate resources accordinglyLead and...

  • Manager in Training Program-Pittsburgh

    3 weeks ago

    Pittsburgh, United States PLS Logistics Services Full time

    Job Posting: Manager in Training The Manager in Training program is a 4-month rotational program to learn the sales tactics, operations and corporate responsibilities of an Associate Group Sales Manager (GSM) at PLS Logistics. The ultimate goal of this program is create leadership opportunities within the brokerage management team. Top candidates finishing...

  • Manager, Program Management

    2 weeks ago

    Pittsburgh, Pennsylvania, United States ConnectiveRx Full time

    Overview: The Manager, Program Management is responsible for managing key aspects of the client relationship to effectively implement current messaging solutions to grow the business for various ConnectiveRx accounts. Acts as a point of contact for clients on day-to-day requests that require a high level of understanding of the internal ConnectiveRx...

  • Manager in Training Program-Pittsburgh

    2 weeks ago

    Pittsburgh, United States PLS Logistics Full time

    Job DescriptionJob DescriptionJob Posting: Manager in TrainingThe Manager in Training program is a 4-month rotational program to learn the sales tactics, operations and corporate responsibilities of an Associate Group Sales Manager (GSM) at PLS Logistics.  The ultimate goal of this program is create leadership opportunities within the brokerage...

  • Director, Business Program Management

    2 days ago

    Pittsburgh, United States Wabtec Corporation Full time

    Who will you be working with?Wabtec’s Digital Intelligence Signaling & Systems Project Management team is recognized as an industry leader in the successful delivery of complex integrated system projects, involving signaling, train control, communications, and back-office solutions with a strong focus on project execution, project management, schedule...

  • Director, Business Program Management

    3 weeks ago

    Pittsburgh, United States Wabtec Corporation Full time

    Who will you be working with?Wabtec’s Digital Intelligence Signaling & Systems Project Management team is recognized as an industry leader in the successful delivery of complex integrated system projects, involving signaling, train control, communications, and back-office solutions with a strong focus on project execution, project management, schedule...

  • Director, Business Program Management

    3 weeks ago

    Pittsburgh, United States Wabtec Corporation Full time

    Who will you be working with?Wabtec’s Digital Intelligence Signaling & Systems Project Management team is recognized as an industry leader in the successful delivery of complex integrated system projects, involving signaling, train control, communications, and back-office solutions with a strong focus on project execution, project management, schedule...

  • Sr. Program Manager

    3 weeks ago

    Pittsburgh, United States Innovation Works Full time

    Innovation Works, Inc. Job Description Title: Sr. Program Manager Robotics Factory (Consultant) Position Responsibility: Responsibilities include managing operations of the Robotics Factory program including: Overall Robotic Factory program calendar including scheduling and planning of external events Weekly educational programming for Robotics Factory...

  • Sr. Program Manager

    1 month ago

    Pittsburgh, United States Innovation Works, Inc. Full time

    Job DescriptionJob DescriptionInnovation Works, Inc.Job Description  Title:  Sr. Program Manager Robotics Factory (Consultant) Position Responsibility: Responsibilities include managing operations of the Robotics Factory program including: Overall Robotic Factory program calendar including scheduling and planning of external eventsWeekly educational...

  • Project Manager

    3 weeks ago

    Pittsburgh, Pennsylvania, United States CDR Companies Full time

    CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western...