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Bartender at Rustic Root Solana Beach
2 months ago
Position Summary:
Professional and high-energy, Rustic Root Bartenders exemplify excellent communication skills while serving classical cocktails and exciting new beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. The Bartender will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. The Bartender maintains a neat appearance and an engaging, friendly personality. They are efficient, observant, knowledgeable, and personable.
The bartender is responsible for mixing, serving, and garnishing all alcoholic and non-alcoholic beverages to the venue's standards. The majority of the bartender's time is spent maintaining all bar supplies and performing all duties assigned by management. Because bartenders are in direct contact with our guests, how they conduct themselves behind the bar is an essential factor in determining our guests' experience at the venue.
Type: Hourly, Part-time
Pay rate: $16.85/hr + tips
Duties and Responsibilities:
- Responsibilities include, but are not limited to:
- Welcoming customers, reading, and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
- Planning drink menus and informing customers about new beverages and specials.
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
- Checking identification to ensure customers are the legal age to purchase alcohol.
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
- Adhering to all food safety and quality regulations.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
- Developing new cocktail recipes.
- Greet guests and tend to them in a polite friendly manner.
- Have and maintain knowledge of facility, surrounding area, prices and menu items offered. It is also important to have knowledge of the preparation of our menu items and where our products are sourced from.
- Maintain cleanliness of bar menus and organization of menus.
- Communicate efficiently with management, service staff and guests.
- Have and maintain working knowledge of the POS (Toast) to correctly complete transactions efficiently and minimize mistakes.
- Complete opening, running and closing side-work duties.
Qualifications:
- Possess excellent communication skills.
- Understands and follows written directions.
- Must be able to provide legible communication.
- Works cooperatively in a team environment.
- Must be comfortable learning new skills.
- Can perform calmly under pressure.
- Uses critical thinking reasoning skills to solve problems quickly.
- Manages time effectively.
- Passing score on a pour test.
Must be motivated, hard-working, passionate, and able to handle multiple tasks and responsibilities.
Must have the ability to:
- Work at a rapid pace while maintaining attention to detail, ability to multi-task.
- Must be skilled in time management.
- Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
- Must show enthusiasm for the job and for the restaurant.
- Must be considerate, patient, and willing to help fellow employees.
- Must have a positive self-image and be able to command the respect of the employees.
- Must be able to tolerate pressure and work calmly and efficiently during busy times.
- Must handle guest complaints according to restaurant policies and procedures.
- Possess the highest work ethics, personal morals, and honesty beyond reproach.
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Flexible hours are required (able to workdays, nights, weekends, holidays).
- Proficient in computer skills including Open Table and iPad applications.
- Professional appearance appropriate for a premier restaurant.
- Ability to work in a stressful, fast-paced environment
Must have one or more of the following:
- Minimum of 2 years Bartending in the hospitality industry. Example: hotel, restaurant, nightclub, etc.
- Equivalent combination of education and experience.
Certificates, Licenses, and Registrations:
- San Diego County Food Handlers Card (must be turned in within 30 days of employment).
- Anti-harassment and nondiscrimination 1-hour class.
- RBS - Responsible Alcohol Service (must be turned in when training concludes)
- Must be able to sit, stand or walk for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Must be able to bend, stoop and climb.
- Must be able to push and pull.
Venue
The concept behind Rustic Root is simple: We're creating the kind of neighborhood place you can eat at every week and never get tired of going back. Our menu features modern takes on honest American comfort food and regional favorites, prepared daily from scratch. The kind of approachable, delicious food that makes it easy for anyone to find a "gotta-try-that" dish.
We pair that with an atmosphere that is vibrant, stylish, and inviting. Hip enough for a night out, but still welcoming enough to be a family favorite. Then we mix in those little extras that keep our friends, family, and neighbors coming back. Beloved signature items and special services, along with touches of personality like festive decorations, special events, and menus for holidays year-round create the flair and personality that makes Rustic Root a neighborhood fixture.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel's Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.