Social Services Coordinator

2 weeks ago


Norfolk, United States Retirement Housing Foundation Full time

There is an immediate opening for a full-time, 40 hours a week, Social Service Coordinator split between 2 older adult residential communities; Village Gardens a 40-unit older adult residential community and Village Pointe a 60-unit older adult residential community. The communities are located in Norfolk, VA.JOB SUMMARY:Assess and identify residents in need of services and coordinate delivery of services.Establish and maintain linkages with service providers in the community.Develop & maintain ongoing educational health & wellness programs for residents.Develop and maintain a comprehensive list of available community resources for residents.Serves as resident advocate and teaches residents to advocate for themselves.Serves as a liaison to community agencies, network with community providers, and seek out new services available to residents.Maintain positive relationships with fellow residents to ensure that communication between residents and community service providers is open and effective.Serves as advocate/liaison with management, other departments of the housing facility, including outside agencies who provide social services, health benefits, training and other services for seniors to Age in Place.Assist with providing information and referrals for crisis intervention and conflict resolution.Monitor resident referrals with agencies.Maintain accurate and up-to-date records to include daily and monthly reports.Maintain resident files in compliance with HUD requirements.Other duties as assigned.KNOWLEDGE & SKILLS:Working Knowledge of supportive services and community resources.Ability to advocate and problem solve.Must uphold ethical standards and client confidentiality.Must work well with population served, staff and partners.Ability to work with limited supervision.Excellent communication skills; written and verbal.Excellent time management skillsProficient in Microsoft 365: Word, Excel, PowerPoint & OutlookEDUCATION AND EXPERIENCE:Bachelor's degree in Social Work, Gerontology, Human Services, Psychology or Sociology preferred.Candidates with appropriate work experience will be considered.Experience working with a diverse group of seniors and disabled a plus.



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