Customer Service

4 weeks ago

Jackson, United States Whole Foods Market Full time

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you'll work in a professional environment, with the highest quality ingredients and have a true work-life balance We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and team. Apply once to be considered for openings at this location

Here is a list of our Team Departments and the Team Member roles you may be considered for:

  • Bakery: Counter Service, Packaging, Coffee Bar
  • Customer Service / Store Support: Cashier, Cashier Assistant (Bagging, Carts), Sanitation
  • Grocery: Stocker (Frozen Foods, Dairy, Bulk Items) - Day and Overnight shifts
  • Meat: Counter Service, Oven-Ready Prep
  • Prepared Foods: Deli Counter Service, Kitchen, Food Prep, Dishwasher, Culinary Venues (Pizza Maker, Sandwich Maker, Runner: Hot Food / Salad Bar)
  • Produce / Floral: Stocker, Clerk, Floral Arrangements, Production (Fruit and Vegetable Cutting)
  • Seafood: Counter Service, Oven-Ready Prep
  • Specialty: Beer, Wine, Cheese Cutting and Wrapping, Chocolate, Pub Service
  • Whole Body: Stocker (Vitamins, Supplements, Body Care, Clothing and gifts)

All roles/departments listed above may not be available at all locations

  • For more information about what it's like to work for Whole Foods, check out our videos:

Benefits

  • Competitive pay, flexible scheduling, paid time off, 20% store discount, growth opportunities including training programs, and more

Team Members provide support performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and other Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support Whole Foods Market core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Desired Work Experience

  • No prior retail experience required.

Responsibilities

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Performs opening, mid, and closing duties as assigned.
  • Follows department procedures for preparing, storing, rotating, and stocking of product.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Ensures cases and shelves are clean and well-stocked.
  • Completes spoilage, sampling, temperature, and sweep logs as required.
  • Assists with periodic inventory checks.
  • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.
  • Ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.


Knowledge, Skills, & Abilities

  • Ability to learn basic knowledge of all products carried in department.
  • Ability to visually examine products for quality and freshness.
  • Proactively reads labels and familiarizes oneself on various products.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with Whole Foods Market quality goals.


Physical Requirements/Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in a wet and/or cold environments.
  • Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

by Jobble

  • Part Time Store Assistant

    4 weeks ago

    Jackson, Mississippi, United States Gordon Food Service Full time

    Job Summary:Gordon Food Service is seeking a Part Time Store Assistant to join our team. As a Part Time Store Assistant, you will provide exceptional customer service, work in a fast-paced retail environment, and have opportunities for advancement.Responsibilities:Provide superior customer service to customersWork on your own or within a team to achieve...

  • Customer Service Representative

    4 weeks ago

    Jackson, Michigan, United States Mr. Rooter Corporation Full time

    As a Customer Service Representative at Mr Rooter Corporation, you'll be responsible for handling incoming calls and scheduling service calls to meet customer requirements. Your role will involve receiving incoming calls in a professional and courteous manner, prioritizing and coordinating the scheduling of services, and coordinating delays in schedule with...

  • Customer Service Director

    4 weeks ago

    Jackson, Georgia, United States Pelsis North America Full time

    Customer Service ManagerPelsis North America is a leading manufacturer and provider of products and solutions to the global pest control industry. Our company develops innovative pest control and garden care products to a global customer base.Job SummaryWe are seeking a dynamic and results-driven Customer Service Manager to lead and optimize our Customer...

  • Customer Service Associate

    4 weeks ago

    Jackson, Minnesota, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary focus will be on providing a positive shopping experience, ensuring that customers find what they need and leave the store satisfied.Key Responsibilities:Greets customers and...

  • Customer Service Associate

    4 weeks ago

    Jackson, Michigan, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a key role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and...

  • Customer Service Manager

    4 weeks ago

    Jackson, Mississippi, United States Kohl's Full time

    Customer Service Supervisor Opportunity at Kohl'sWe're seeking a skilled Customer Service Supervisor to join our team at Kohl's. As a key member of our store leadership team, you'll play a vital role in ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Train and develop associates to deliver outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Jackson, Wisconsin, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your duties will include:Welcoming customers and providing a...

  • Customer Service Representative

    4 weeks ago

    Jackson, New Jersey, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout service, and recommending items for sale to customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and...

  • Customer Service Representative

    4 weeks ago

    Jackson, Mississippi, United States Ewing Outdoor Supply Full time

    Job Title: Customer Service Professional/DriverEwing Outdoor Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional/Driver. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive customer...

  • Customer Service Ambassador

    4 weeks ago

    Jackson, Tennessee, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a valued member of the Family Dollar team, you will play a critical role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide top-notch customer service, ensuring that every customer interaction is friendly, helpful, and...

  • Customer Service Representative

    4 weeks ago

    Jackson, Mississippi, United States Circle K Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees to achieve sales and customer satisfaction goals.Key...

  • Customer Service Representative

    4 weeks ago

    Jackson, Michigan, United States Sherwin-Williams Full time

    Job DescriptionThe ideal candidate for this role will be responsible for providing exceptional customer service and sales support in a retail environment. As a Customer Service Representative, you will work closely with customers to understand their needs and provide solutions that meet their expectations.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Jackson, Michigan, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries, complaints,...

  • Cashier Customer Service

    2 months ago

    Jackson, United States Runway Party Store LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Cashier Customer Service to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor inventory to...

  • Customer Service Representative

    3 weeks ago

    Jackson, Georgia, United States Tim Broyles - State Farm Agent Full time

    Are you looking for a career that combines customer service with insurance and financial services? As a Customer Relations Representative for Tim Broyles - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional service to our clients.Key Responsibilities:Establish and maintain strong relationships with customers,...

  • Representative, Customer Service

    2 months ago

    Jackson, United States Liberty Utilities Full time

    Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...

  • Customer Service Representative

    4 weeks ago

    Jackson, Michigan, United States Berkshire Production Supply Full time

    Job DescriptionBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Process customer orders, changes, and...

  • Customer Service Representative

    4 weeks ago

    Jackson, Mississippi, United States Ingles Markets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Clerk to join our team at Ingles Markets. As a Service Clerk, you will play a critical role in providing exceptional customer service, maintaining a high level of productivity, and ensuring a safe and clean work environment.Key ResponsibilitiesAssist customers at check out, bag...

  • Customer Service Ambassador

    3 weeks ago

    Jackson, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Greeting customers and assisting them with the selection of merchandiseCompleting cash register transactions...

  • Customer Service Representative

    6 months ago

    Jackson, United States Check 'n Go Full time

    Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail