Parts Professional
2 weeks ago
Position Summary
Currently in search of a self-motivated, customer service-oriented individual to add to our Parts Department located in Suffolk, VA. Eventual growth into management is possible for the right candidate. Essential functions and accountabilities include:
- Provide excellent customer service to all internal and external customers
- Follow all parts department guidelines and procedures
- Exhibit a service first mentality and think outside of the box to solve problems for customers
Essential Job Requirements
- Check in all morning deliveries and ensure parts are stored in proper bin location
- Communicate with customers when orders are complete
- Keep showroom properly stocked, following Lawrence Equipment guidelines
- Responsible for housekeeping items within the shop, including, but not limited to taking out trash, sweeping, stocking restrooms, and keeping the counters clean and free from clutter
- Responsible for building relationships with customers and offering additional solutions
- Responsible for proper and timely follow up with both internal and external customers
- Work with management on monthly promotions
- Communicate effectively with manger, co-workers, customers, and vendors
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