Parts Professional

2 weeks ago


Suffolk, United States Lawrence Companies Full time
Description

Position Summary

Currently in search of a self-motivated, customer service-oriented individual to add to our Parts Department located in Suffolk, VA. Eventual growth into management is possible for the right candidate. Essential functions and accountabilities include:

  • Provide excellent customer service to all internal and external customers
  • Follow all parts department guidelines and procedures
  • Exhibit a service first mentality and think outside of the box to solve problems for customers
Requirements

Essential Job Requirements
  • Check in all morning deliveries and ensure parts are stored in proper bin location
  • Communicate with customers when orders are complete
  • Keep showroom properly stocked, following Lawrence Equipment guidelines
  • Responsible for housekeeping items within the shop, including, but not limited to taking out trash, sweeping, stocking restrooms, and keeping the counters clean and free from clutter
  • Responsible for building relationships with customers and offering additional solutions
  • Responsible for proper and timely follow up with both internal and external customers
  • Work with management on monthly promotions
  • Communicate effectively with manger, co-workers, customers, and vendors


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