Bartender - Mansion Lounge

4 weeks ago

Napa, United States Silverado Resort and Spa Full time

SALARY RANGE - This position pays Minimum Wage $16.00/hour, plus Gratuity and tips. The Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Silverado Resort standards of cleanliness and sanitation while following the requirements at the Bar.

Essential Functions

  • Must adhere to the company's Service culture - 4 Keys to creating guests for life.
  • Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
  • Must participate in all resort required meetings and trainings.
  • Ensure that the bar and service areas are kept clean and tidy during service.
  • Must be able to create various seasonal cocktails and be able to recommend them to various guests.
  • Follow prescribed procedures in serving liquor with care to avoid potential liMust be able when handling intoxicated guests.
  • Have a thorough understanding and knowledge of the food menu andbe able to make recommendations.
  • Participate in all resorts required meetings and trainings.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
  • Set up the bar according to resort/bar standards and ensure that guests are served promptly and efficiently.
  • Prepare beverages and cocktails according to the resort's mixing and presentation standards.
  • Serve guests with all beverage requirements in a friendly, courteous and professional manner.
  • Break down bar after the completion of functions, storing liquor, supplies and equipment according to the resort's standards.
  • Follow all state liquor laws.
  • Ensure overall guest satisfaction.
  • Abide by all resort policies and safety rules.
  • Perform other duties as requested by management.
Qualifications
  • Experience in bartending is required.
  • In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
  • Must be 21 years of age or older.
Working Conditions and Schedule
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to stand and work for extended periods of time during customary service hours.
  • Must be able to bend, stoop or reach as needed.
  • Must be able to frequently lift and carry 30 pounds.
  • Must be able to occasionally lift and carry 50 pounds with assistance.

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