Full Time Customer Service Agent at Alamo Lihue Airport

4 weeks ago

Lihue, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility has an exciting opportunity for a full time Customer Service Agent. This position pays $20.61 / hour and is located at the Alamo Lihue Airport location 96766.

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. This role is available as regular part time which include the following benefits:

  • Employee discount
  • Health Insurance
  • Training and development
Responsibilities
  • Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.
  • Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
  • Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.
  • Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.
  • Answer telephone in a friendly, helpful and prompt manner.
  • Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
  • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
  • Assist customers within the queue to minimize any wait time and provide the most efficient service possible.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to work a full time schedule of 40 hrs per week, 2:30pm-11pm, which includes weekends and holidays

  • Customer Service Representative

    3 days ago

    Lihue, Hawaii, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc. presents an exciting opportunity for a full-time Customer Service Representative. This role offers a competitive hourly wage and is situated at the Alamo Lihue Airport.The Customer Service Representative is responsible for delivering exceptional, friendly, and efficient service during the rental and return processes....

  • Customer Service Representative

    3 days ago

    Lihue, Hawaii, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc is seeking a dedicated full-time Customer Service Representative. This role offers a competitive hourly wage and is situated at the Alamo Lihue Airport.The Customer Service Representative is responsible for delivering exceptional, friendly, and efficient service during the rental and return processes, utilizing...

  • Customer Service Representative

    1 week ago

    Lihue, Hawaii, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc is seeking a dedicated full-time Customer Service Representative. This role offers a competitive hourly wage and is based at the Alamo Lihue Airport.The Customer Service Representative is responsible for delivering exceptional, friendly, and efficient service during the rental and return processes, utilizing...

  • Airport Ramp Agent

    3 months ago

    Lihue, United States Hawaiian Airlines Full time

    Description Start your aviation career with Hawaiian Airlines at the Lihue airport! As a Ramp Agent with our Lihue ‘ohana, you will: Earn $15.61 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing...

  • Passenger Assistance Agent at Lihue International Airport

    1 month ago

    Lihue, United States G2 Secure Staff Full time

    Job DescriptionJob DescriptionAloha! G2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent/Wheelchair Agent operations at Lihue Airport (LIH)Title: Passenger Assistance Agent/Wheelchair AgentPay Rate: $16.00+ TipsShift: 4:30 am  - 2:00pm Shift  NeededThe Passenger Assistance Agent is responsible for meeting inbound and outbound...

  • Airport Customer Service Agent

    7 days ago

    Lihue, United States Unifi Full time

    General information Job Title Airport Customer Service Agent (Delta) - LIH Date Monday, August 19, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday P.M. shift 05:00pm Requirements and Description Summary Unifi...

  • Fleet Coordinator Lihue

    3 months ago

    Lihue, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility has an excellent opportunity for a Full-Time Fleet Coordinator. This position pays $21.40/ hour and is located at the Enterprise, Alamo, National Lihue - 96766. The Fleet Coordinator is responsible for assisting the Fleet Supervisor with fleet movement, lot organization, vehicle inventory, the in-fleeting process, and the...

  • Lot Driver

    3 months ago

    Lihue, United States Enterprise Mobility Full time

    Job DescriptionOverviewEnterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for Full Time Lot Drivers to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America.  This position pays $18.75 / hour and is located at...

  • Lot Driver

    3 months ago

    Lihue, United States Enterprise Mobility Full time

    OverviewEnterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for Full Time Lot Drivers to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America. This position pays $18.75 / hour and is located at (LIH) 3276...

  • Airport Ramp Agent

    3 months ago

    Lihue, United States Hawaiian Airlines Full time

    Description Start your aviation career with Hawaiian Airlines at the Lihue airport! As a Ramp Agent with our Lihue ‘ohana, you will: Earn $15.61 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing...

  • Lot Driver

    1 month ago

    Lihue, United States Enterprise Mobility Full time

    OverviewEnterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for Full Time Lot Drivers to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America.  This position pays $18.75 / hour and is located at (LIH) 3276...

  • Driver - Lihue - Full Time

    3 months ago

    Lihue, United States Enterprise Rent-A-Car Full time

    Overview Enterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for a Full Time Driver to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America. This position pays $18.75 / hour and is located at (LIH) 3276 Hoolimalima...

  • Airport Customer Service Agent

    2 weeks ago

    Lihue, United States Unifi Full time

    General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, August 19, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M....

  • Customer Service Agent

    6 days ago

    Lihue, United States Unifi Full time

    General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, August 19, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift Requirements and Description Summary Unifi...

  • Driver - Lihue - Full Time

    1 week ago

    Lihue, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for a Full Time Driver to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America. This position pays $18.75 / hour and is located at (LIH) 3276 Hoolimalima...

  • Driver - Lihue - Full Time

    3 months ago

    Lihue, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for a Full Time Driver to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America. This position pays $18.75 / hour and is located at (LIH) 3276 Hoolimalima...

  • Automotive Detailer

    3 months ago

    Lihue, United States Enterprise Mobility Full time

    Job DescriptionOverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Automotive Detailer. This position pays $20 / hour and is located at our (LIH) Lihue Airport location. We offer:Paid time offEmployee discountRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife...

  • Automotive Detailer

    3 months ago

    Lihue, United States Enterprise Mobility Full time

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Automotive Detailer. This position pays $20 / hour and is located at our (LIH) Lihue Airport location. We offer:Paid time offEmployee discountRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental...

  • Driver - Lihue - Full Time

    3 months ago

    Lihue, United States Enterprise Mobility Full time

    Job DescriptionOverviewEnterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for a Full Time Driver to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America.  This position pays $18.75 / hour and is located at (LIH)...

  • Driver - Lihue - Full Time

    2 weeks ago

    Lihue, United States Enterprise Mobility Full time

    Job DescriptionOverviewEnterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for a Full Time Driver to join our amazing team! Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America.  This position pays $18.75 / hour and is located at (LIH)...