Inside Sale

Production PlannerTopton, PAA strong family-owned manufacturing operation with over 60 years of tradition in the Topton, PA area is searching for a dynamic Inside Sales Rep, Account Manager, or Sales Engineer to play a key part in leading the company into the future. At the core, the company stands for excellence in its product, its reputation with their customers and strong employee engagement. Every day is tackled with the drive to solve all issues in a collective environment and a drive to push yourself to always have a learning attitude. Our employees are appreciated, trained, and treated as part of our family in the clean state of the art facility that truly values safety, technology, and a great working environment. All of this is evidenced by the average tenure of our employee at 10 to 20 years.The Inside Sales Rep, Account Manager, or Sales Engineer will report directly to the Sales Director and have direct interaction with the executive team which includes the president. This will help in smoothly identifying where the work is in process and the accountability to the customers on time deliveries.Responsibilities:Handle all Customer calls and interaction Maintain Customer requests.Work with WIP reports and potential issues in the sales prosessProvide shortlists to Production and Departments of what needs to be run to ensure on time accuracyMaintain high levesl of service to assist in the retention of long term clientsAct as front line to new customers looking for information on ESF capabilities in manufacturing new productsLearn the current product offers and begin to understand the manufacturing operations to better serve future product inquiresManage the process and paperwork of ordering and receiving specialty coated parts with outside vendors to ensure there in stock and finished for productionManage On Demand parts availability and adequate stock levels through Kanban and report to Customers on work progressWork with and manage reports from the ERP system (Infor) Competencies & Qualifications:1 to 3 years of a proven track record working with WIP, Backlogs, Customer Service, Inside Sales, and have an understanding of Manufacturing, Production Planning, and or KanbanGreater understanding of ERP systems and Excel spreadsheets to run and manage reporting processes, Infor is a plus but not required.Thorough understanding of manufacturing or production principles Ability to multitask Ability to plan and execute work independently as well as part of a teamExcellent communication and project management skills; texts, emails, and hard order entrySelf-starter, energetic, results oriented and hard worker