Server Marketing Model

3 weeks ago

Miami Beach, United States Clevelander Ocean LP Full time
Summary:

Provides food and beverage service to guests in coordination with Clevelander service standards.

Duties and Responsibilities:
  • Serves food and beverages to guests in a timely manner
  • Ensures the guests are pleased with their food and beverages after each course
  • Delivers an enthusiastic greeting and builds a relationship with all guests
  • Informs guests of food and beverage specials as well as upcoming and ongoing Clevelander events
  • Completes assigned side-work duties and assist in all opening and closing procedures
  • Ensures cleanliness in assigned server station including all interior, exterior, and dry goods areas
  • Maintains appropriate levels of condiment items in all server stations
  • Promotes a professional, safe, helpful and courteous work environment
  • Enters all orders and transactions on Clevelander point-of-sale system, and presents the guest with receipt in a timely manner
  • Checks age verification of any guest appearing under 30 years of age during designated times
  • Maintains and ensures compliance with all policies and procedures
  • Attempts to up-sell brand name liquors, foods, and wines
  • Ensures proper glassware and garnish is used for each cocktail
  • Completes cash drop and checkout procedures at the end of each shift
  • Notifies any suspicious and/or dangerous situations with management and safety personal
  • Builds relationships with patrons that add to the guest experience
  • Maintains compliance with responsible vendors and food handling programs
  • Maintains and ensures compliance with all policies and procedures
Other Functions:
  • Performs other duties as assigned
Minimum Qualifications:
  • Must be at least 18 years old in order old with 2 years related serving experience; High school diploma preferred
Knowledge, Skills and Abilities:
  • Consistently maintain a well-groomed appearance, posture, and hygiene deemed by management.
  • Make-up, appearance, and style should stay current and in line with current fashion standards and trends as deemed by management and consistent with Clevelander Brand.
  • Must consistently demonstrate the ability to wear Clevelander clothing with weight and appearance associated with modeling industry requirements and standards.
  • Posture, gestures, movement, and walking should reflect model esthetics.
  • Outgoing personality, be warm and friendly; demonstrate enthusiasm and professionalism, effective listening skills, strong judgment.
  • Excellent customer service skills.

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