Mechanical / Electrical Engineer

1 week ago

New York, United States Cybernetic Search Full time

Location:

New York City, New York, United States Job Type:

Permanent/Fixed Term

About the job Position: Field Service Engineer Location: NY (with travel as needed) Employment Type: Full-Time Reporting to: Chief Technology Officer (CTO) and Chief Business Officer (CBO) Job Summary: We are seeking a skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the deployment, operation, education, monitoring, and maintenance of our robotic solutions at customer's kitchens. You will work closely with the CTO and CBO to ensure smooth installation, optimize robot performance, provide technical support and education, and deliver exceptional customer service. Responsibilities:

Deployment: Install and set up our robots at customer's kitchens, ensuring proper configuration and calibration for optimal performance. Operation: Support customers in operating our installed robots, ensuring they can use them in their desired manner and maximizing operational efficiency. Education: Provide comprehensive training and guidance to customers on utilizing our robots effectively after installation. Monitoring/Customer Service: Monitor the performance of our robots in customer's kitchens, track key performance indicators (KPIs) important to customers, identify areas for improvement, and promptly address any issues or concerns. Maintenance: Perform routine maintenance checks, conduct inspections, and troubleshoot any malfunctions or issues that arise with the robots. Carry out necessary repairs and ensure timely resolution of technical problems. Qualifications:

Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. 5+ years of experience in deploying, operating, and maintaining automated equipment or robots Ability to understand customer needs and approach robot deployment, operation, and maintenance from the customer's perspective. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to customers. Strong passion for robotics and automation technologies. Exceptional problem-solving abilities and a proactive mindset. Ability to travel as needed. Preferred Qualifications:

Experience in installing, operating, and maintaining automated equipment or robots in the food and beverage industry. Strong interest in the F&B industry and familiarity with a variety of equipment used in the field.

If you are a skilled and customer-oriented Field Service Engineer with a passion for robotics and automation, and you thrive in a collaborative tech environment, we would love to hear from you. Join our dynamic team and contribute to our mission of transforming the restaurant industry through innovation and technology. Our client is a growing investment management firm and are seeking a technical business systems PM to he... About the jobPosition: Field Service EngineerLocation: NY (with travel as needed)Employment Type: Ful... As the Network Engineer, you will be instrumental in implementing and maintaining the firm’s network inf... Our client is seeking an advanced data engineer with strong experience in architecting and building data... Working with a bank we are seeking Data Integration Architect. You'll be tasked with strategizing, coo... In conjunction with a bank we are seeking a data engineer. Requirements Proficient in PL/SQL, Pytho... Our client, a bank, is seeking a security architect with broad experience in cloud security to help migr... In conjunction with a financial services company, we are seeking a Lead Test Engineer. You'll be res... Permanent/Fixed Term THIS IS A HYBRID ROLE FOR 2 DAYS (TUES & THURS) IN OFFICE IN SAN FRANCISCO We are seeking a talented an... Our client is an international bank who are currently seeking a data analytics and reporting associate w...

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