The Oaks Reception

1 month ago

Tishomingo, United States Family Health Center of Southern Oklahoma Full time
Description

JOB PURPOSE:

Processes patient information through the Aesthetics information software system, answers incoming telephone calls and responds to requests for information. Handles incoming and outgoing patients, and all payments.

DUTIES AND RESPONSIBILITIES:
  • Greet patients and other visitors, determines nature of business and announces visitors to appropriate personnel.
  • Check patients in upon arrival and enters or updates patient information into computer software.
  • Ensure that all necessary documentation, including date of birth, is completed and signed off prior to receiving services.
  • Call and/or complete pre-service screenings for preexisting conditions, contraindications and ensure appropriate pre-treatment requirements have been reviewed for all patients/clients.
  • Oversee that all patient demographics, admissions forms, and patient medical information has been entered into the computer software.
  • Review charts to answer patient inquiries.
  • Make sure all charges and payments have been applied accordingly.
  • Check out patients, take payments for services, and issue receipts.
  • Maintain careful account of any money received and balance cash deposits as necessary.
  • Schedule patient visits in accordance with scheduling rules.
  • Call, as necessary, to remind patients of upcoming appointments or to reschedule appointments.
  • Treat patients with care and compassion.
  • Answer incoming telephone calls, determine nature of callers, and forward calls to appropriate personnel or department.
  • Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
  • Perform other duties as needed, such as light dusting, laundry, restocking products and supplies in treatment rooms, etc.
  • Follow the mission and vision statement of FHCSO.
  • Participate in team meetings relevant to admissions.
  • Participate in designated activities and projects for PCMH as assigned by the Chief Medical Officer.
  • Perform or assist subordinates in performing duties.
  • All other duties as assigned.
Requirements

QUALIFICATIONS:
  • High school diploma or equivalent. Aesthetics office/med spa experience preferred.
  • Basic computer skills needed. Must become proficient in aesthetics software.
  • Must be able to multi-task and work under fast-paced conditions.