Patient Access Lab Rep- Community Hospital Anderson
4 weeks ago
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Access Lab Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service, patient registration and financial clearance. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned. In addition, the Patient Access Lab Representative is responsible for ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing, maintains specimen integrity, delivers specimens to the laboratory, and performs EKG's.
Exceptional Skills and Qualifications
- High School Diploma or GED required.
- 6 months of previous healthcare or insurance experience preferred.
- Successful completion of a phlebotomy training program strongly preferred.
- Strong interpersonal and communication skills.
- Instructions and obtaining patient billing information.
- Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills.
- Ability to multi-task, have attention to detail, strong organization skills, and be a team player.
- Knowledge of Microsoft Office.
- Ability to work well under pressure in a fast pace environment.
- The visual acuity and manual dexterity to identify venipuncture sites and to accurately collect all types of specimens according to prescribed techniques.
- A strong detail orientation to ensure proper registration, collecting correct specimens, labeling vials, verification of patient identification, operate a computer, and maintain records.
- The organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests.
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