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The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our "Relentless Customer Care" policy with our online and in-store "Yes We Have It" customers. The Store Fulfillment Associate position is non-exempt.

•Pick orders by locating merchandise within the store in a timely manner

•Pack items in accordance with published standards and deadlines

•Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

•Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

•Ability to work at a fast pace, collaborate, and perform duties as requested by management

Position Contribution Level :

  • Entry Level
Minimum Education & Experience:
  • High School Diploma or GED equivalent
  • Reads and speaks fluent English
  • Ability to read and adhere to all policy and procedure manuals
Physical Requirements:
  • Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
  • Ability to push/pull receiving equipment weighing up to 500 lbs.
  • Capable of operating a computer and other electronic equipment
  • Ability to stand for long periods of time
  • Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)
  • Capable of twisting, bending, and stooping
  • Ability to work at a safe and steady pace by using all safety equipment as directed
Supervisor :
  • Store Fulfillment Lead, HR/Ops Manager or Store Manager