Customer Care Representative
2 weeks ago
Bilingual Customer Care Representative The Bilingual Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of backorders. Work Schedule: Monday - Friday, 10:00 AM - 7:00 PM EST Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned: Answer inbound and place outbound calls. Handle consumer chats and email correspondences. Enter orders as needed. Acquire a working knowledge of product lines and be able to suggest alternate selections and upgrades as needed. Offer feedback to E-commerce department regarding consumer's experience while interacting with company websites. Help to troubleshoot, understand and fully document any web issues before getting it to the correct technical resource for resolution. Track any problems or complaints to final resolution within a designated time frame. Provide callers with accurate information and/or refers their requests to the appropriate department or responsible person. Work to convert call and chat inquiries into sales. Process consumer returns as needed. In addition to the requirements listed below, the following are representative of the knowledge, skill, and/or ability required: Fluent in Spanish Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of call center experience. Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web based service and/or ecommerce tools. Strong oral and written communication and telephone skills. Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast paced environment. Qualifications: Behaviors Team Player - Works well as a member of a group Motivations Self-Starter - Inspired to perform without outside help Education Associates (preferred) Technical/other training (preferred) Experience Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience. (preferred) Skills Microsoft PowerPoint (preferred) Microsoft Excel (preferred) Microsoft Word (preferred) This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Customer Care Representative
2 weeks ago
Logan, United States Ohio Staffing Full timeBilingual Customer Care RepresentativeThe Bilingual Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of...
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Customer Care Representative
1 week ago
Logan, United States Rocky Boots Full timeThe Bilingual Customer Care Representative?? will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and ???? of orders, answering email inquiries, and notifying customers of backorders.Training Schedule: Monday Friday 8:00...
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Customer Care Representative
5 days ago
Logan, United States Rocky Boots Full timeThe Bilingual Customer Care Representative?? will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and ???? of orders, answering email inquiries, and notifying customers of backorders. Training Schedule: Monday Friday 8:00...
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Customer Care Representative
1 week ago
Logan, OH, United States Rocky Brands Full timeDescription The Bilingual Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of backorders. Training Schedule:...
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Customer Care Representative
2 weeks ago
Logan, OH, United States Rocky Brands Full timeDescription The Bilingual Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of backorders. Training Schedule:...
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Customer Service Representative
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Logan, United States R1 RCM Full time $15 - $20Location: Intermountain Logan Regional HospitalShift Hours: PRN, As Needed/On-call.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle...
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Customer Service Representative
2 hours ago
Logan, United States Al's Sporting Goods Full timeWe are seeking friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be an important point of contact for our online customers, helping ensure every interaction is positive, efficient, and solution-oriented.As a Customer Service Representative, you will assist customers with...
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Customer Service Representative
50 minutes ago
Logan, United States Al's Sporting Goods Full timeWe are seeking friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be an important point of contact for our online customers, helping ensure every interaction is positive, efficient, and solution-oriented.As a Customer Service Representative, you will assist customers with...
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Customer Service Representative
2 hours ago
Logan, Utah, United States Al's Sporting Goods Full timeWe are seeking friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be an important point of contact for our online customers, helping ensure every interaction is positive, efficient, and solution-oriented.As a Customer Service Representative, you will assist customers with...
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Customer Service Representative
5 days ago
Logan, UT, United States Al's Sporting Goods Full timeWe are seeking friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be an important point of contact for our online customers, helping ensure every interaction is positive, efficient, and solution-oriented. As a Customer Service Representative, you will assist customers with...
