Guest Service Representative Day Time

3 weeks ago


Lynnwood, United States Nothing Bundt Cakes Full time
Position Summary:

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

•Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.

•Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.

•Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.

•Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.

•Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.

•Replenishes retail merchandise and cake display case to ensure a strong visual presentation.

•Assists the Crafter in preparing cake decorations and packaging supplies as needed.

•Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.

•Maintains a consistent work attendance and punctuality record.

Core Values and Competencies:

Servant's Heart

o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

o Keeps the good of the team or guest ahead of personal interests or gain.

o Displays humility and empathy in interactions with others.

Spirit of a Champion

o Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

o Operates with a strong sense of urgency and adheres to NbC brand standards.

Genuine Connections

o Projects warmth, enthusiasm and optimism that attracts others.

o Builds positive, productive relationships with all team members.

o Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills and Abilities:

•Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

•Enjoys interacting with diverse people and excels at providing a superior guest experience.

•Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.

•Is diligent, organized and self-motivated.

•Has the ability to understand and carry out oral and written instructions and request clarification when needed.

•Is comfortable with new technology and has the ability to operate a point-of-sale system.

•Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.

•Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements:

•Applicants must be 16 years of age or older.

•While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Compensation: $15.75 - $17.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family

Click to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

  • Lynnwood, United States Nothing Bundt Cakes Full time

    Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy...


  • Lynnwood, United States Nothing Bundt Cakes - LynnwoodShoreline Full time

    Job DescriptionJob DescriptionPosition Summary:The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential...


  • Lynnwood, United States iQon Hospitality Full time

    Hotel Location: Studio 6 at 24035 Van Ry Blvd, Mountlake Terrace, WA 98043 Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have...


  • Lynnwood, WA, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday! However, if you're an ambitious fast-learner, we're more than willing to help you obtain this credential! We empower our employees with professional training, resources, and motivation to help them succeed. Comprehensive paid training. Generous Paid Time Off and...


  • Lynnwood, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday!Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential.We value candidates who bring...


  • Lynnwood, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday!Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential.We value candidates who bring...


  • Lynnwood, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday! Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential. We value candidates who bring...


  • Lynnwood, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday!Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential.We value candidates who bring...


  • Lynnwood, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday! Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential. We value candidates who bring...


  • Lynnwood, WA, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday! Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential. We value candidates who...


  • Lynnwood, United States State of Washington Full time

    We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity. This position requires in-person attendance in the Lynnwood office Tuesday - Saturday. At the Department of Licensing (DOL), we r Representative, Customer Service, Driver, Retail, Experience


  • Lynnwood, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities...

  • Service Advisor

    2 weeks ago


    Lynnwood, United States Swickard Auto Group Full time

    Veterans encouraged to apply. Our guests expect luxury, value, and world-class service. You will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will direct Service Advisor, Advisor, Customer Service, Sales Associate, Hospitality, Retail, Vehicle


  • Lynnwood, WA, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday!Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential.We value candidates who bring...


  • Lynnwood, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you'll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and...


  • Lynnwood, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you'll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and...


  • Lynnwood, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you'll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and...


  • Lynnwood, United States Pure Barre Bellevue Full time

    Job DescriptionJob DescriptionPure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and...


  • Lynnwood, Washington, United States teamworkonline Full time

    OverviewThe Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $20 to...


  • Lynnwood, United States teamworkonline Full time

    OverviewThe Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $20 to...