Scheduling Assistant

3 weeks ago


Scranton, United States Indotronix International Corporation Full time

Job Description

Scranton Area Scheduler Assistant

Job Location Requirements : Hybrid with 1 day per week physically at Client Scranton service center with Scheduler and crew Field Supervision. Candidate can choose between remote work or in person work on the other days.

Job Hours: Monday through Friday, 0800 through 1600. Depending on mutual needs of business and candidate, start time may be shifted. Intent is 40 hour week during normal working hours.

Duties

  1. Work closely with scheduling and crew leadership team to prioritize and schedule work for Client line crews in specifically the Scranton crew area.
  2. Answer incoming customer calls, document needs and concerns within work system notes, review existing work order schedule using work management software and Primavera scheduling software, provide recommendations to scheduler regarding modifications to existing schedule.
  3. Constructively interact with customers, both residential and commercial, to de-escalate tense situations while communicating facts and realistic expectations. Be able to provide an escalation path for customers when required by involving scheduler and regional work manager to help resolve especially difficult concerns.
  4. Track and communicate customer property damage complaints so the correct remediation can be performed. Close out completed property damages complaints in the Client tracking system.
  5. Prepare outbound outage notifications for work scheduled
  6. Develop an understanding of the physical work required for each type of customer job as well as what other Client groups may need to be involved to assess or perform that work.
  7. Prepare job packets for crews in order to execute.
  8. Coordinate and prepare outbound voice message notifying customers of planned outage work at least 7 days prior to the outage.
Qualifications
  1. Strong customer service background
  2. Ability to use MS Office Application Suite.
  3. Demonstrated ability to learn new software, specifically Client Work Management and Scheduling Software.
  4. Excellent interpersonal and organization skills.


Indotronix is an Equal Opportunity Employer
  • Scheduling Assistant

    4 weeks ago


    Scranton, United States Indotronix International Corporation Full time

    Job DescriptionScranton Area Scheduler Assistant Job Location Requirements : Hybrid with 1 day per week physically at Client Scranton service center with Scheduler and crew Field Supervision. Candidate can choose between remote work or in person work on the other days. Job Hours: Monday through Friday, 0800 through 1600. Depending on mutual needs of...


  • Scranton, United States General Dynamics Ordnance & Tactical Systems Full time

    Overview: General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for an onsite** Material Planner/Sched**uler (Matl Plan/ Sched Partner I)** to join our **Scranton, PA** Team. We take pride in supporting the mission of the warfighter by...


  • Scranton, United States General Dynamics Ordnance & Tactical Systems Full time

    Overview: General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for an onsite Material Planner/Scheduler (Matl Plan/ Sched Partner I) to join our Scranton, PA Team. We take pride in supporting the mission of the warfighter by delivering...


  • Scranton, United States Geisinger Full time

    **Job Summary**: Provides operating room scheduling support for the surgeons within the department. **Job Duties**: - Manages the individual Providers and the Department’s surgery schedule. - Obtains pertinent patient information, communicates with providers to assure that patient needs are met. - Works closely with physician’s offices/clinics...

  • Assistant Editor

    3 days ago


    Scranton, United States MediaNews Group Full time

    **Summary**: MediaNews Group seeks a full-time journalist for the Wyoming County Examiner, a weekly community newspaper based in Tunkhannock, PA. This Assistant Editor position will serve as the lead reporter for a fledging weekly edition while organizing and directing community coverage for a hyper local newspaper and website that serves a diverse and...


  • Scranton, United States The Wright Center for Graduate Medical Education Full time

    Description: **JOB SUMMARY** The Dental Administrative Assistant II will assist with excellent patient care and the maintenance of a professional and successful multidisciplinary Dental, Primary & ID departments. They will oversee dental office patient scheduling, communication between Dental, Primary, Ryan White Clinic and Case Management Team, Ryan White...


  • Scranton, United States Envrionmental Service Corp of Pa Full time

    Job DescriptionJob DescriptionOffice Manager/Assistant: We are looking for an efficient assistant to our project management team to contribute and support the planning and execution of projects and daily service operations. The daily responsibilities include data entry to accounting software for billing, process billing, scheduling, and maintaining project...


  • Scranton, United States Marywood University Full time

    To carry out a variety of responsibilities that contribute to the effective operation of the department and College, by providing administrative support to the Chair/ Program Director and faculty, as appropriate. **ESSENTIAL SKILLS**: - Adept in Technology /Proficient in computer skills - Working knowledge of Colleague and various required forms - Working...


  • Scranton, United States Schoenberg Salt Company Full time

    Overview: We are seeking a detail-oriented and organized Warehouse Coordinator to join our team. As a Warehouse Administrative Assistant, you will be responsible for overseeing the daily operations of our warehouse, including inventory management, order fulfillment, and shipping/receiving. This is a vital role in ensuring efficient and accurate warehouse...

  • Assistant Editor

    3 days ago


    Scranton, United States Media News Group Full time

    Summary: MediaNews Group seeks a full-time journalist for the Wyoming County Examiner, a weekly community newspaper based in Tunkhannock, PA. This Assistant Editor position will serve as the lead reporter for a fledging weekly edition while organizing and directing community coverage for a hyper local newspaper and website that serves a diverse and growing...


  • Scranton, United States EmergencyMD Full time

    Job DescriptionJob DescriptionCalling All PA/NP Superheros: Help Us Support Our Heroes in Scranton, PA! Are you a Physician Assistant (PA) or Nurse Practitioner (NP) with the heart of a hero and the skills of a medical maestro? We are on the hunt for a compassionate and capable PA or NP, with a knack for laughter and a passion for helping our veteran...


  • Scranton, United States CareWide, LLC. Full time

    At CareWide, we specialize in preparing the next generation of Personal Care Assistants (PCAs) and Caregivers for meaningful careers within a wide network of professional agencies and facilities. Our mission is to bridge the gap between compassionate, dedicated individuals and the organizations that need them most. No experience is required to apply. We will...


  • Scranton, United States Aveanna Healthcare Full time

    Requisition #:192335 Location:Scranton, PA 18505 Category:CNA Salary:Starting at $14.00 per hour Position Details Are you looking for a change of pace? Trying to find a new job outside of the nursing home or hospital? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caseloads. Why work with...

  • Tool Room Assistant

    2 weeks ago


    Scranton, United States The AZEK Company Full time

    Essential Duties and Responsibilities include the following. Other duties may be assigned. Thoroughly communicate and demonstrate skills and abilities to Supervisor at start of internship and throughout as new skills are learned and developed. Depending on qualified skills and abilities intern will be required to utilize shop equipment to complete machining...


  • Scranton, United States Reliant Rehabilitation Full time

    Overview:When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant therapist, you also have the...


  • Scranton, United States Geisinger Full time

    Job Title: Certified Medical Assistant FloatLocation: Pittston, PennsylvaniaJob Category: Patient Support, Nursing and Nursing SupportSchedule: Rotation Work Type: Full timeDepartment: Northeast Region Community Medicine DivisionDate Posted: 05/14/2024Job ID: R-62362Job SummaryProvides direct patient care and clinical support for physicians and other...

  • Tool Room Assistant

    3 weeks ago


    Scranton, United States The AZEK Company Full time

    Essential Duties and Responsibilities include the following. Other duties may be assigned. Thoroughly communicate and demonstrate skills and abilities to Supervisor at start of internship and throughout as new skills are learned and developed. Depending on qualified skills and abilities intern will be required to utilize shop equipment to complete machining...

  • Tool Room Assistant

    1 month ago


    Scranton, United States The AZEK Company Full time

    Job Details Description Essential Duties and Responsibilities  include the following. Other duties may be assigned. Thoroughly communicate and demonstrate skills and abilities to Supervisor at start of internship and throughout as new skills are learned and developed. Depending on qualified skills and abilities intern will be required to...


  • Scranton, United States Geisinger Health Full time

    Location:Geisinger Orthopaedics and Sports Medicine SteamtownShift:Days (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:NoJob Summary:Supports patients and providers within the outpatient setting by performing basic direct patient care activities.Job Duties:Provides basic patient care duties such as taking vital signs,...


  • Scranton, United States tapwage Full time

    Location: Geisinger Community Medical Center (GCMC) Shift: Nights (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Job Summary: Geisinger Community Medical Center is seeking a Nocturnist Nurse Practitioner or Physician Assistant to join our growing team. We are proud to give our Hospital Medicine...