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Patient Services Coordinator

4 weeks ago

Fall River, United States Partnership Employment Full time

Join Our Team as a Patient Services Advisor Are you ready to step into a role where you can make a meaningful difference every day? We're looking for a Patient Services Advisor to join our vibrant new service center in Fairhaven, MA. If you're passionate about helping others and thrive in a dynamic environment, this is the perfect opportunity for you What You'll Be Doing: You'll be the friendly face and helpful voice for our patients, accurately coordinating, scheduling, and completing registrations for outpatient visits. You'll collect patient information, verify insurance details, and communicate any patient liabilities. Plus, you'll guide patients through any preparation requirements and coordinate with clinical departments to ensure everything runs smoothly. If non-scheduling questions come up, you'll either handle them or connect patients to the right department. Your Work Schedule: Hours: 40 hours per week Shift: Day shift, 8:30am-5:00pm What We're Looking For: Education: High school diploma or GED required; an Associate's Degree or equivalent experience is a plus Experience: Previous call center experience and experience with electronic health records are preferred. Skills: Strong computer skills, excellent organizational abilities, and the knack for listening and documenting simultaneously. Communication: Top-notch verbal and written communication skills and a genuine service-oriented attitude. Team Player: Ability to multitask, utilize call center telephone systems, and work both independently and as part of a team. Health and Safety: We care about your health and the safety of our patients. To join our team, you'll need to be fully vaccinated against the following: Covid-19 Flu (current season) T-spot or negative TB test MMR (Measles, Mumps, Rubella) or titers proving immunity Varicella (Chickenpox) or titers proving immunity Tdap (Tetanus, Diphtheria, Pertussis) - optional but recommended if working with babies Hepatitis B - optional Additionally, you'll need to pass a 10-panel urine drug test (excluding Marijuana) and a background check. Why You'll Love Working Here: At our service center, you'll be part of a supportive team that values collaboration and innovation. We offer a fun and engaging work environment where your contributions truly matter. If you're ready to embark on a rewarding career with opportunities to grow and make a difference, we want to hear from you Apply today and let's make a positive impact together