Care Coordinator Specialist

The Care Coordination Specialist Clinics is responsible for assisting in the coordination of patient care with referrals and/or authorizations for services. Works with providers and clinical staff to ensure all orders have been submitted and appropriate documentation is sent to the referral provider. Notifies patient of appointment time and location and/or contact information of the referral provider to ensure all services ordered are completed. Qualifications for this job include, but are not limited to, detail-oriented and organized despite frequent interruptions, ability to work independently, and the ability to communicate effectively in a professional and constructive manner with patients and their family members. (Note: Individual market workflows may vary based on clinic infrastructure.) Additional job duties as outlined below.
Qualifications:
Required Education: Minimum High School Diploma or GED Equivalent
Preferred Education: Associates Degree and/or Technical School for Medical
Billing/Coding
Required Experience: 1 year in a medical or health-related field of work
Preferred Experience: 1-2 years in a medical or health-related field of work specializing in
referrals/authorizations
Required License/Registration/Certification: N/A
Preferred License/Registration/Certification: N/A
Computer Skills Preferred:
Microsoft Office Suite including Word, Excel, Power Point, and Visio
Kronos, Athena, and the ability to learn multiple new systems being used in the organization to perform daily operational activities

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