Customer Service Associate

2 months ago


Fort Mill, United States Associa Full time
Job Description

Come work at Associa We are an industry leader in community association management and we are looking for a talented Customer Service Associate to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

Part Time 20-24 hours

Must be available for Saturday- Sunday
Flexible hours- weekends and holidays required


Duties include but are not limited to:

  • Welcomes homeowners/guests/vendors/new customers to community
  • Performs various administrative/managerial tasks in support of HOA's mission.
  • Creates a positive experience for homeowners and guests by attending to needs and answering questions.
  • Coordinating clubhouse reservations and pool keys
  • Other duties as assigned.
Requirements
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.
  • High school diploma High School Diploma or GED Required
  • 0 - 3 years of directly related or closely related experience
  • Previous hospitality experience preferred.


Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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