Patient Service Represent

4 weeks ago


Cary, United States Dr Lane & Associates Full time
Our NC Oral Surgery + Orthodontics office is hiring a Patient Service Representative to join our amazing team This position is in office, located at our Cary Tryon location. We offer:
  • Competitive pay
  • Insurance Coverage Plans (Health, Vision, Dental, Life, FSA, and more)
  • 401K Employer Contribution Plan
  • Employee Assistance Program
  • Paid time off & paid holidays
  • Half day Fridays
  • Volunteer opportunities with our Smile Squad to earn points to redeem prizes
  • Company social events & fun marketing campaigns throughout the year
  • Birthday & Work Anniversary surprises sent directly from the owners
  • and so much more
Overall Responsibility:

The Patient Service Representative (PSR) serves as an administrative professional liaison that provides the communication bridge between patients and NCOSO offices.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:
  • Answers, directs, and provides information to all callers.
  • Answers, directs and responds to all emails that come into info@ncoso
  • Checks and returns calls to any voicemail messages.
  • Keeps call logs and promotion logs.
  • Maintains upbeat and positive attitude, answers phones according to script at all times.
  • Listens and documents any patient concerns and forwards information to Office Managers + Regional Managers .
  • Other duties as assigned
Skills & Attributes:
  • Excellent planning, analytical, problem solving, and organizational skills
  • Strong interpersonal and communication skills
  • Possess a positive attitude and top-notch customer service skills
  • Work efficiently in a rapidly changing environment
  • Professional appearance and manner
  • Computer proficiency
Job Specifications:
  • High School Diploma or GED
  • Must have a minimum of 1 year experience working in a dental front office setting
  • Ability to lift 15-20lbs
  • Please note this position is in office - not remote


  • Cary, United States Triangle Visions Optometry Full time

    Job DescriptionJob DescriptionAre you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Patient Service Representative job in our Cary, NC location.  As a Patient Service Representative, you would be expected to maintain a professional and friendly attitude as you greet...


  • Cary, United States Triangle Visions Optometry Full time

    Job DescriptionJob DescriptionJoin Triangle Visions as a Patient Service Representative in Cary, NC!Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.Why Work With Us?- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.- Competitive Compensation: Monthly...


  • Cary, United States Dr Lane & Associates Full time

    Our NC Oral Surgery + Orthodontics office is hiring a Patient Service Representative to join our amazing team! This position is in office, located at our Cary Tryon location. We offer: Competitive pay! Insurance Coverage Plans (Health, Vision, Dental, Life, FSA, and more!) 401K Employer Contribution Plan! Employee Assistance Program! Paid time off & paid...


  • Cary, United States Dr Lane & Associates Full time

    Our NC Oral Surgery + Orthodontics office is hiring a Patient Service Representative to join our amazing team! This position is in office, located at our Cary Tryon location. We offer: Competitive pay! Insurance Coverage Plans (Health, Vision, Dental, Life, FSA, and more!) 401K Employer Contribution Plan! Employee Assistance Program! Paid time off & paid...


  • Cary, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED Patient...


  • Cary, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED Patient...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The ED Patient...


  • Cary, United States WakeMed Full time

    Job DescriptionAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit EOEPosition Information:The ED Patient...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The ED Patient...


  • Cary, United States WakeMed Full time

    Job DescriptionAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED...


  • Cary, United States WakeMed Full time

    Job DescriptionAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED...


  • Cary, United States WakeMed Full time

    Job DescriptionAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The ED Patient...


  • Cary, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The ED Patient...


  • Cary, United States Riccobene Associates Family Dentistry Full time

    Job DescriptionJob DescriptionRiccobene Associates Family Dentistry is looking for a full-time Patient Account Representative. This is an in office position at our Cary West office! Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Patient...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Patient...


  • Cary, United States CornerStone Staffing Full time

    CornerStone Staffing is hiring for Medical Customer Service Representatives in Cary, NC. Ideal candidate has familiarity with heavy inbound calls, schedule medical refills, patients needing medical status updates, etc. Work for one of the largest ind Customer Service, Customer Service Representative, Medical, Representative, Staffing, Retail


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Patient...


  • Cary, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Patient...