System/Application Architect
2 weeks ago
Advantage Tech is looking for a System/Application Architect for our remote client. This is an ongoing contract. This person will help drive the development from Avaya to Genesys Contact Center in the Cloud. Need someone that have worked with Third party vendors with integrating systems and best processes.
Skill Needed:
Genesys Architecture
Visio and LucidChart
AWS Connect
Splunk
SQL
Additional Skills:
Avaya
Experience Needed:
Experience architecting, designing, and delivering conversational experiences with voice and chat
Able to deliver highly detailed design documentation including: application architecture, detailed integration documents, detailed VUI and call flow
Experience with multiple languages
Drives the best practices for everything mentioned above
Other Experience Needed:
Great communication skills
Ability to lead others
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