Level II IT Help Desk Technician

3 weeks ago


Troy, United States Entech Staffing Solutions Full time

Entech Staffing Solutions is a dynamic organization seeking a dedicated Level II IT Help Desk Technician to join our clients growing team in Troy. With a focus on providing exceptional technical support, you will play a crucial role in ensuring our employees have the tools and knowledge they need to be successful. TEMPORARY until the end of the year, may extend.

Responsibilities:

  • Provide First-Line Support: Troubleshoot and resolve a variety of technical issues related to hardware, software, and network connectivity.
  • Manage Service Tickets: Efficiently prioritize and manage incoming service tickets, ensuring timely resolution and customer satisfaction.
  • Support Microsoft 365 Environment: Assist users with administrative tasks, troubleshooting, and navigating the Microsoft 365 platform.
  • Configure and Deploy Devices: Set up and configure laptops for new employees, ensuring they are equipped with the necessary tools and software.
  • Collaborate with IT Team: Work closely with the IT Manager and Systems Engineer to learn and grow within the IT department.
Qualifications:
  • 1-2 years of experience in IT support or a related field.
  • Familiarity with Microsoft 365 administration and end-user support.
  • Experience working in a cloud environment, such as Microsoft Azure or VMware.
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service orientation and interpersonal skills.
  • Ability to work independently and as part of a team.

    Pay $18-25/hr Apply now

    #troy


  • Troy, United States Entech Staffing Solutions Full time

    Entech Staffing Solutions is a dynamic organization seeking a dedicated Level II IT Help Desk Technician to join our clients growing team in Troy. With a focus on providing exceptional technical support, you will play a crucial role in ensuring our employees have the tools and knowledge they need to be successful. TEMPORARY until the end of the year, may...

  • Help Desk Technician

    3 weeks ago


    Troy, Michigan, United States Teoresi Group Full time

    Job Title: Help Desk OperatorWe are seeking an IT professional to join our internal ICT Helpdesk team at Teoresi, Inc.The ideal candidate will have a minimum of 3 years of experience in a similar position and possess the following skills:Managing level I Helpdesk activitiesAssisting users with hardware and software issues on-site or remotelyTroubleshooting...


  • Troy, Michigan, United States Rehmann Full time

    Empower Your PurposeWe are seeking a Client Service Engineer (Level II) to join our Rehmann Technology Solutions team. As a key member of our first line of service, you will provide remote technical support using exceptional troubleshooting and problem resolution skills.Key Responsibilities:Elevate complex problems to other team members for...


  • Troy, Michigan, United States Teoresi Group Full time

    Help Desk Operator Job DescriptionWe are seeking an IT technician to join our internal ICT Helpdesk team at Teoresi, Inc.The ideal candidate will have a minimum 3 years of previous experience in similar positions and possess the following skills:Managing level I Helpdesk activitiesAssisting users with hardware and software issues on-site or...


  • Troy, United States Dunham's Full time

    We are looking for a full time Help Desk Technician to fill a position within the Store Support Help Desk department. If the following characteristics describe you, take a moment to review this new opportunity.You are confident in your ability to learn a new task quickly, and pay attention to details.You understand how to operate the POS registersYou lead by...


  • Troy, United States Dunhams Sports Full time

    We are looking for a full time Help Desk Technician to fill a position within the Store Support Help Desk department. If the following characteristics describe you, take a moment to review this new opportunity.You are confident in your ability to learn a new task quickly, and pay attention to details.You understand how to operate the POS registersYou lead by...


  • Troy, United States Dunhams Sports Full time

    We are looking for a full time Help Desk Technician to fill a position within the Store Support Help Desk department. If the following characteristics describe you, take a moment to review this new opportunity.You are confident in your ability to learn a new task quickly, and pay attention to details.You understand how to operate the POS registersYou lead by...


  • Troy, Michigan, United States Dunham's Full time

    Job Title: Help Desk Support SpecialistWe are seeking a highly skilled and detail-oriented Help Desk Support Specialist to join our Store Support Help Desk team at Dunham's.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, and other communication channels.Collaborate with internal departments to resolve complex...


  • Troy, United States Milestone Bank (Formerly LCA Bank) Full time

    About the PositionMilestone Bank is looking for full-time Help Desk/Systems Administrator. The Help Desk / System Administrator I will coordinate and maintain assigned processing systems and procedures, assist employees with technology needs and issues, ensuring that efficiency and user satisfaction are maintained.Duties/Responsibilities:The essential...


  • Troy, United States Milestone Bank (Formerly LCA Bank) Full time

    About the PositionMilestone Bank is looking for full-time Help Desk/Systems Administrator. The Help Desk / System Administrator I will coordinate and maintain assigned processing systems and procedures, assist employees with technology needs and issues, ensuring that efficiency and user satisfaction are maintained.Duties/Responsibilities:The essential...


  • Troy, United States Rehmann Full time

    Your passion. Your purpose.  If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. When you join our team, you can count on exceptional support, encouragement, and guidance from your colleagues and from leadership.No...


  • Troy, United States NYS Unified Court System - Division of Court Modernization Full time

    Job descriptionExcellent opportunity to learn and grow in a fast-paced, technically innovative and socially impactful environment. As a member of the Division of Courtroom Modernization (DCM) Team, and under the supervision of Technical Managers, the engineer will help advance our mission to make public court spaces in New York State more functional and...


  • Troy, United States NYS Unified Court System - Division of Court Modernization Full time

    Job descriptionExcellent opportunity to learn and grow in a fast-paced, technically innovative and socially impactful environment. As a member of the Division of Courtroom Modernization (DCM) Team, and under the supervision of Technical Managers, the engineer will help advance our mission to make public court spaces in New York State more functional and...


  • Troy, Michigan, United States McLaren USA Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician II to join our team at McLaren USA. As a Pharmacy Technician II, you will play a critical role in providing distributive pharmacy services and technical support to our Pharmacists.Key ResponsibilitiesPrepare, package, and ship specialty medications according to prescriber orders and established...


  • Troy, United States NYS Unified Court System - Division of Court Modernization Full time

    Job descriptionExcellent opportunity to learn and grow in a fast-paced, technically innovative and socially impactful environment. As a member of the Division of Courtroom Modernization (DCM) Team, and under the supervision of Technical Managers, the technician or engineer will help advance our mission to make public court spaces in New York State more...


  • Troy, United States NYS Unified Court System - Division of Court Modernization Full time

    Job descriptionExcellent opportunity to learn and grow in a fast-paced, technically innovative and socially impactful environment. As a member of the Division of Courtroom Modernization (DCM) Team, and under the supervision of Technical Managers, the technician or engineer will help advance our mission to make public court spaces in New York State more...

  • Help Desk Operator

    2 months ago


    Troy, United States Teoresi Group Full time

    For our office in Troy (MI) we are looking for:Helpdesk OperatorWe are seeking an IT technician to join the internal ICT Helpdesk team. The resource will have to configure company IT devices and provide the necessary support for the tickets submitted by end-users.The role:The ideal candidate has a minimum 3 years of previous experience in similar positions...

  • Help Desk Operator

    2 days ago


    Troy, United States Teoresi Group Full time

    For our office in Troy (MI) we are looking for:Helpdesk OperatorWe are seeking an IT technician to join the internal ICT Helpdesk team. The resource will have to configure company IT devices and provide the necessary support for the tickets submitted by end-users.The role:The ideal candidate has 2-3 years of previous experience in similar positions and...

  • Help Desk Operator

    2 weeks ago


    Troy, United States Teoresi Group Full time

    For our office in Troy (MI) we are looking for:Helpdesk OperatorWe are seeking an IT technician to join the internal ICT Helpdesk team. The resource will have to configure company IT devices and provide the necessary support for the tickets submitted by end-users.The role:The ideal candidate has 2-3 years of previous experience in similar positions and...


  • Troy, Michigan, United States Corewell Health Full time

    About the RoleWe are seeking a highly skilled Central Processing Technician II to join our team at Corewell Health. As a key member of our Central Sterile Processing department, you will play a critical role in ensuring the highest level of patient care by processing and sterilizing medical instruments and equipment.ResponsibilitiesAssist in overseeing and...