Service Specialist

1 month ago

Willimantic, United States Nafi Connecticut Inc Full time

NAFI Connecticut, Inc. (NAFI CT) is one of Connecticut's most respected child and family serving agencies with program locations across the state. We are currently seeking a Service Specialist.

Service Specialist function as a resource and intervention specialist for the LYNC Program. Service Specialists facilitate Cognitive Behavioral Therapy (CBT) and employment readiness (EMPLOY) groups. They also connect program youth and their families to community resources.

The Service Specialist is part of a treatment team that has been designed to provide trauma informed services with respectfulness to diversity, equity, inclusion and belonging.

Primary Responsibilities include:

  • Facilitate Cognitive Behavioral Therapy groups and EMPLOY curriculum
  • Locate resources (including and not limited to: assistance with basic needs such as housing, utility support, food/clothing assistance, and prosocial activities)
  • Connect family to resources and ALL program youth to at least 1 prosocial activity (this includes enrolling and/or taking the youth/family to the resource and developing a plan sustain access to the resource)
  • Provide job coaching and supervision for the 6-week summer (DEEP) experiential work program
  • Comply with agency and program documentation standards.
  • Participate in Quality Assurance
  • Assist with transportation and other program needs as appropriate
  • Knowledge of engagement and motivational skills
  • Ability to communicate effectively
  • Manage priorities effectively to meet deadlines and
  • Informed on cultural, gender and trauma responsive approaches to youth and their families
  • Participate in required supervision, training and program/agency meetings.
  • Some evening hours required.
Our exceptional benefits:
  • Generous Paid Time Off (3-6 weeks' vacation, 7 sick days and 11 paid holidays each year)
  • Comprehensive and affordable Medical, Dental, Prescription and Vision coverage
  • No cost Employee Assistance Program
  • Tuition Reimbursement: Includes licensure fees, professional memberships and much more
  • Company matching 403b and no cost retirement consulting
  • Company paid for Life Insurance and Long-Term Disability
  • Public Service Loan Forgiveness
  • ...and much much more
Qualifications:
  • Bachelor's degree in criminal justice, Sociology, Human Services
  • OR at least two (2) years' experience and knowledge working with Juvenile Justice/System/Agency involved youth
  • Knowledge of resources in the community and experience with group facilitation is preferred.
Sign on bonus of $3,000.00

Inclusivity and Non-Discrimination Statement
  • NAFI Connecticut, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state or local protected class. Inclusivity and removing barriers are important to us. We are passionate about instilling a sense of belonging, celebrating diverse perspectives, and offering equal opportunities for employees to contribute and grow. We encourage members of underrepresented or marginalized communities and all those that share in these beliefs to apply.


E-Verify Employer, Equal Opportunity Employer/Affirmative Action

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