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Store Manager

1 month ago

Boston, United States Oak and Fort Full time

**OAK+FORT**

**Store Manager (Boston)**

**Retail - Boston, MA - Full Time**

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:

**Sales Generation**

* Meet minimum sales requirements based on store volume (corporate goal)

* Provide exceptional client experience by executing OAK+FORT Sales Culture

* Build and manage client relationships through client database recording

* Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise

* Provide industry knowledge through awareness of products and prices in the market

* Drive sales through OAK+FORT eCommerce purchases and social media platforms

* Maximize sales during special events and customer services

* Ensure store team processes cash desk operations with engagement, efficiency, and accuracy

* Respond and appropriately resolve customer complaints and service opportunities

**Staff Development**

* Source and hire top candidates to build a high performing team

* Build our team by welcoming and onboarding new employees

* Build and maintain relationships with store team, peers, and relevant partners

* Train and develop high performing staff to maximize productivity

* Provide timely feedback and active informal training to staff

* Inspire and motivate team through demonstrating leadership qualities

* Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

* Initiate and communicate team objectives and updates with Management team and corporate partners

* Partner with District Manager to evaluate and dismiss underperforming staff

* Support internal growth through promoting high performing staff

* Host staff meetings as necessary and participate in monthly Managers meetings

**Store Functionality**

* Participate in training and execution of floor management

* Ensure the right quantity of stock is in the right place at the right time

* Maintain proper presentation of merchandise in accordance to corporate directives

* Oversee stock room set-up and organization

* Ensure Stock Team ships and receives merchandise with accuracy and efficiency

* Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience

* Adhere to loss prevention policies to prevent external and internal theft

* Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to:

* Influence and support others through building presence

* Communicate effectively both verbally and in writing

* Manage time and priorities effectively

* Build constructive and effective relationships with the store team

* Present ideas and recommendations in a professional, organized and logical manner