Full Time: Sales Associate

4 weeks ago


Trenton, United States Hirewell Full time

About The Role

Our client is a leading provider of high-quality kitchens via retail showrooms, offering customers the opportunity to design their dream kitchen at an affordable price. The retail team plays a crucial role in ensuring customers have a seamless experience, from initial design to installation.

Main Responsibilities:

- Manage the end-to-end customer experience, including engaging customers, generating leads, designing kitchens, obtaining customer sign-off, managing pre-installation processes, and overseeing delivery and installation.

- Maintain a customer lead bank, generate appointments, and manage outstanding quotes to ensure sales are converted through exceptional customer service.

- Listen to and capture customer requirements to ensure designs meet or exceed customer expectations.

- Generate inspirational kitchen designs using our purpose-built 3D CAD software.

- Confirm all details with customers before delivery and obtain their sign-off using our customer charters and contracts to minimize errors.

- Present multiple approved finance and payment methods.

What's Great About Working With Us?

- A fantastic team environment with great showrooms.

- Hourly pay +Uncapped commissions

- Commission paid during annual leave.

- Excellent training and development programs.

- Fantastic career progression opportunities.

- High-quality IT equipment and software.

- Generous PTO and benefits.

About You

Desired Skills and Knowledge:

- Kitchen design experience is not essential as training is provided.

- Experience in a customer service or retail sales role is required

- Ability to work 40 hours a week, including weekends and evenings.

- Customer-focused and able to thrive in a fast-paced, ever-growing environment.

- Excellent communication and organizational skills.

- Ability to work in a large sales team and achieve key performance metrics.


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