Regional Support Coordinator
2 weeks ago
VRC Investigations is currently expanding our Administrative Support Unit. Veracity Research Co. Investigations (VRC) is one of the nation’s leading and most experienced investigation companies. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified
Regional Support Coordinator
candidates. The primary responsibility of the position is to provide direct support to our Investigative Regional Managers, to ensure the accountability of assigned cases. The successful candidate will achieve these objectives by providing support of the day-to-day performance of investigative services including SIU, field surveillance, desktop/background search, and canvassing. This is a full time, non-exempt position, based in our corporate office Denton, TX.
The successful candidate will have related experience:
A knowledge of fraud terminology
Experience with reviewing reports
Proficient in Microsoft Office Applications to include Microsoft Office, Excel, Word, and PowerPoint
Bachelor’s Degree in Criminal Justice, English or a related field a plus
Core Duties & Responsibilities:
Works with Investigative Regional Managers to assist in oversight of all referrals from assigned customers; ensure work is performed correctly and in a timely manner to meet customer requirements.
Transfer field investigators reports
Write daily investigative briefs for customers
Ensure investigative invoice lines are correct and accurate
Provide quality customer service through daily contact with staff
Review billing of investigative efforts
Review and finalize investigative reports
Review, format and edit investigative reports for grammar and punctuation
Applicants must meet the following requirements:
Excellent verbal and written communication skills
Proficiency in Microsoft Office programs
Investigative / insurance knowledge base is required
A strong desire to learn and work as a team
A Private Investigator license is mandatory in some states
Must pass a drug test and pre-employment testing
Upon hiring, you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company’s IMS case tracking system
Benefits:
VRC offers medical, dental, vision, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage ($18.00 - $20.00/hr) commensurate with experience.
For more information and to apply, please visit our web site located at www.vrcinvestigations.com.
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