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Debt Collector

3 months ago

Wayne, United States ICONMA Full time

Our Financial client is looking for Debt Collector I who will be responsibleto execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns.

Responsibilities

  • Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
  • Communicate with debtors by telephone and in writing
  • Manage debtors and arrears process
  • Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
  • Continue all necessary actions to collect payments and/or terminate accounts
  • Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery

Required Skills
  • Bachelor's Degree strongly preferred
  • 2-3+ years of collections experience
  • Business-to-business collections experience is highly preferred
  • Experience & knowledge in the leasing & finance sector is a plus
  • Experience with measurables and KPIs in collections
  • Someone who can hit the ground running and is ready to learn
  • Able to work out administrative issues and account reconcilements
  • Ability to multitask and work out of multiple systems at once
  • Ability to pivot from inbound to outbound calls at any given time

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.