Member Experience Manager

5 months ago

Austin, United States Industrious Full time
About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience.

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers.

To learn more, visit www.industriousoffice.com/careers.

About the Role:

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Austin, TX. To help, our compensation package includes some great commuter benefits

Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking. Your drive makes you excited to connect with the broader business community. You're proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious.

Extraordinary is no ordinary achievement. We'll only make this dream happen with a team of considerate collaborators who don't think inside the box. In fact, we don't even see one. Come join our team.

In a year you'll know you're successful if:
  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it)
You're a great fit for this role if:
  • No member request is too big or too small for you to handle
  • You're energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You're resilient. You know growth only comes from embracing challenging and unpredictable days
  • You're willing to get your hands dirty one minute and think big picture the next
Compensation:

The annual base compensation range for this role is between $65,000 and $75,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

You will also be eligible for up $9,000 in performance-related bonus pay.

Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies.

If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.

Industrious in the News:
  • The Great Room by Industrious launches first Australian Coworking space in Sydney
  • What Makes a Good Flex Space Location: Industrious' CEO Weighs In
  • Why Are Remote Corporate Workers Having More Fun? Co-Working Spaces
  • Instacart unveils coworking space tie-up

  • Team Manager

    4 days ago

    Austin, Texas, United States Walmart Full time

    Job SummaryAs a Team Manager at Sam's Club, you will be responsible for leading a team of associates to deliver exceptional member experiences and drive sales growth. You will be the face of the store, ensuring that every member interaction is positive and memorable.Key ResponsibilitiesLead a team of associates to achieve sales and customer service...

  • Member Experience Associate

    1 week ago

    Austin, Texas, United States Industrious Full time

    About the Role:This is an in-person hospitality role, based on site 5 days a week. As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. Your day may include tasks such as preparing the office for the day, managing inventory, ordering supplies, and...

  • Member Experience Associate

    2 weeks ago

    Austin, Texas, United States Industrious Full time

    About IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for teams of all sizes. Our mission is to empower individuals and organizations to thrive in a collaborative and inclusive environment.The RoleWe're seeking a highly motivated and detail-oriented Member Experience Associate to...

  • Member Experience Associate

    2 weeks ago

    Austin, Texas, United States Industrious Full time

    About IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions. We're dedicated to creating exceptional experiences for our members and their teams. Our mission is to help companies thrive in a collaborative and dynamic work environment.About the RoleWe're seeking a highly motivated and detail-oriented Member Experience...

  • Member Experience Associate

    5 days ago

    Austin, Texas, United States Industrious Full time

    h3About the Role/h3pThis is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Austin, TX. To help, our compensation package includes some great commuter benefits./ppAs a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all...

  • Member Experience Associate

    1 month ago

    Austin, Texas, United States Industrious Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth day-to-day operation of our office spaces.Key ResponsibilitiesProvide exceptional customer service...

  • Member Experience Associate

    1 month ago

    Austin, Texas, United States Industrious Full time

    About IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions, offering flexible and innovative office spaces to companies of all sizes. Our mission is to create great days for teams by providing a collaborative and productive work environment.The RoleWe are seeking a highly motivated and customer-focused Member Experience...

  • Member Experience Associate

    1 month ago

    Austin, United States Industrious Full time

    About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve...

  • Member Experience Associate

    3 weeks ago

    Austin, United States Industrious Full time

    About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve...

  • Sam's Club Team Manager

    4 days ago

    Austin, Texas, United States Walmart Full time

    Job SummaryAs a Team Manager at Sam's Club, you will be responsible for leading a team of associates to deliver exceptional member experiences. You will be the driving force behind driving sales growth, developing people, and fostering a culture of excellence.Key ResponsibilitiesLead a team of associates to achieve business objectives and deliver member...

  • Customer Experience Team Member

    1 month ago

    Austin, Texas, United States Purple Communications Full time

    About Purple CommunicationsPurple Communications is a leading provider of communication services for the deaf and hard of hearing communities. Our mission is to break down communication barriers and provide high-quality services that meet the unique needs of our customers.Job SummaryWe are seeking a skilled Customer Experience Team Member to join our...

  • Guest Experience Manager

    3 weeks ago

    Austin, Texas, United States Cabo Bobs LLC Full time

    About the RoleWe are seeking a highly motivated Guest Satisfaction Lead to join our team at Cabo Bobs LLC. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesWork closely with the General Manager to develop and implement strategies that enhance the...

  • Guest Experience Manager

    1 week ago

    Austin, Texas, United States Cabo Bobs LLC Full time

    Job DescriptionCabo Bobs LLC is seeking a Guest Experience Manager to join our team. As a key member of our management team, you will work closely with the General Manager to deliver exceptional guest experiences. Your primary responsibility will be to ensure that our guests receive top-notch service, exceeding their expectations in every way.Key...

  • Guest Experience Manager

    4 days ago

    Austin, Texas, United States Four Seasons Hotels Limited Full time

    About Four SeasonsFour Seasons Hotels Limited is a global leader in luxury hospitality, driven by a passion for delivering exceptional guest experiences. Our team of dedicated professionals is committed to creating unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly skilled Guest Experience Manager to join our...

  • Patient Experience Manager

    1 month ago

    Austin, United States Compass Group USA Full time

    Crothall Healthcare Salary: Other Forms of Compensation: Pay Grade: 13 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall...

  • Guest Experience Manager

    2 weeks ago

    Austin, Texas, United States Cabo Bobs LLC Full time

    Job OverviewCabo Bobs LLC is seeking a highly motivated Guest Satisfaction Lead to join our dynamic team. As a key member of our staff, you will play a pivotal role in ensuring every guest leaves with unforgettable memories.Key ResponsibilitiesOversee food preparation to guarantee freshness and accuracy.Ensure our guests' satisfaction remains...

  • Part Time Teller

    2 weeks ago

    Austin, Texas, United States UFCU Full time

    About UFCUWe are a socially conscious, service-oriented organization that values our employees as much as our members. Our credit union was chartered in 1936 and has grown to serve over 384,816 members. We strive to be loved by millions of members and built to thrive for generations.As a Part-Time Teller, you will be responsible for providing exceptional...

  • Guest Experience Manager

    6 days ago

    Austin, Texas, United States Four Seasons Hotels Limited Full time

    About Four Seasons: At Four Seasons, we strive to create unforgettable experiences for our guests. Our team members around the world are dedicated to delivering exceptional service and treating every guest with genuine warmth and respect. We believe that the best way to enable our people to deliver these exceptional guest experiences is through a...

  • Guest Experience Manager

    2 weeks ago

    Austin, Texas, United States Four Seasons Hotels Limited Full time

    About Four SeasonsFour Seasons Hotels Limited is a global leader in luxury hospitality, renowned for its exceptional service and unparalleled guest experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a highly skilled Guest Experience...

  • Team Member

    5 days ago

    Austin, Texas, United States Papa John's - Lakeway (Ranch Rd 620) Full time

    Job DescriptionWe're seeking a talented Team Member to join our Papa Johns Fargo team. As a key member of our team, you'll be responsible for preparing quality products, taking orders, and providing exceptional customer service. You'll collaborate with your team to maintain a clean, organized workspace and support closing duties.Key Responsibilities:Prepare...