Commercial Relationship Manager IV

2 weeks ago

Kalamazoo, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Responsible for profitable business development as well as monitoring the quality of an largest existing portfolio of companies with annual gross sales of at least $50MM and generally less than $500MM within a specific geographic area. Ability to develop trusted advisory relationships with the Senior Executives ( e.g. CEO, CFO, COO) of the Company. Capable to lead and coordinate with One Bank Partners to create and implement a relationship strategy for very large, complex assigned clients and prospects. This position requires a strong understanding of credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g. loans, treasury management, capital markets) based on clients and prospects needs. This role is expected to solicit participation in public debt issuance for clients. Some incumbents may specialize in a specific industry such as Health Care. This role is expected to activity participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Business Development

  • Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
  • Effective grow long term profitable "lead left" relationships
  • Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high value prospective relationships.
  • Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.

Portfolio Management

  • Work with One Bank partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
  • Responsible for planning and conducting relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g. attorney, accountants)
  • Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.

Client Experience

  • Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
  • Lead and coordinate all client facing activities, including credit support, treasury management, and capital markets
  • Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities
  • Utilize consultative sells skills, commercial playbook principals and call reporting plans to enhance the client experience

Credit Excellence

  • Analyze the financial information provided to determine the questions to ask to decide on the credit request that should be pursued
  • Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).
  • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.

SUPERVISORY RESPONSIBILITIES:

No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
  • Minimum of 10 years Commercial Banking experience.
  • 9 years of relationship account management experience preferred.
  • Formalized commercial credit training or equivalent credit experience required.
  • Underwriting experience preferred.
  • Proven track record of partnership with investment bankers to provide strategic and capital market advice.
  • Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
  • Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Exhibits strong presentation skills in both large and small group settings. Proven ability to communicate with impact. U
  • Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience's attention.
  • Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes.
  • Proven track record of exploring options for a prospective client or existing buyer/COI's prior to advocating for a solution.
  • Influences client decision regarding strategy and product solutions-Engages in joint business planning with internal partners and buyers.
  • Determines task and resources and project requirements by breaking them down into task and defining roles and responsibilities.
  • Scans the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients needs.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
  • Proven ability to work in a team-based sales environment.
  • Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
  • Regional /local travel
Commercial Relationship Manager IV LOCATION -- Kalamazoo, Michigan 49007

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Relationship Manager

    3 days ago

    Kalamazoo, United States First National Bank of Michigan Full time

    The Relationship Manager is responsible for originating a profitable portfolio of commercial and business loans, with the overall objective of increased asset quality, and to develop new business relationships while expanding individual business portfolios. The Relationship Officer will cross sell the entire bank and work with business line partners to...

  • Trust Relationship Associate

    4 days ago

    Kalamazoo, United States Greenleaf Trust Full time

    Job DescriptionJob DescriptionWhat's This Job All About?The Trust Relationship Associate will assist with the administration of client relationships, performing various activities relative to Greenleaf Trust's role as trustee, agent and/or custodian and coordinate the efforts and workflow of the Client Centric Team while providing comprehensive,...

  • Trust Relationship Officer

    5 days ago

    Kalamazoo, United States Greenleaf Trust Full time

    What's This Job All About? The Trust Relationship Officer is responsible for managing client relationships to perform activities relative to our role as trustee, agent and/or custodian. What You'll Be Doing Principal Accountabilities: Client Service Responsible for proactive client contact providing "high touch" communication and service to clients. Help...

  • Trust Relationship Officer

    4 days ago

    Kalamazoo, United States Greenleaf Trust Full time

    Job DescriptionJob DescriptionWhat's This Job All About?The Trust Relationship Officer is responsible for managing client relationships to perform activities relative to our role as trustee, agent and/or custodian.What You'll Be DoingPrincipal Accountabilities:Client ServiceResponsible for proactive client contact providing "high touch" communication...

  • Commercial Maintenance Technician

    5 days ago

    Kalamazoo, United States EMCOR Group Inc. Full time

    Competitive Compensation with a SIGN-ON Bonus About Us: EMCOR Facilities Services, Inc. is a subsidiary of EMCOR Group, Inc. a nationally recognized leader in integrated Facilities Management. We are looking for skilled Maintenance Technicians to lead the effective, efficient, and timely delivery of our line of services. Technicians use multiple trade...

  • Service Manager

    2 weeks ago

    Kalamazoo, United States CentiMark Full time

    **CentiMark Corporation** **Service Manager** **CentiMark - South - Kalamazoo, MI - Full Time** We are actively hiring for an experienced **Service Manager** in **Kalamazoo, MI**. The ideal candidate will have commercial/industrial roofing experience, leadership/supervisory experience, and be dedicated to providing exceptional service to our customers....

  • Service Manager

    2 weeks ago

    Kalamazoo, United States CentiMark Full time

    **CentiMark Corporation** **Service Manager** **CentiMark - South - Kalamazoo, MI - Full Time** We are actively hiring for an experienced **Service Manager** in **Kalamazoo, MI**. The ideal candidate will have commercial/industrial roofing experience, leadership/supervisory experience, and be dedicated to providing exceptional service to our customers....

  • Supply Chain Manager

    4 weeks ago

    Kalamazoo, United States Zoetis Full time

    Role Description This is an exciting opportunity to join the Supply Chain Manager team in Veterinary Medicine Research and Development. Our managers are critical members of research and development project teams to ensure that the right material of the right quality gets to the right place at the right time. This role combines the utilization of your...

  • Project Manager

    4 days ago

    Kalamazoo, United States Kustom US Inc Full time

    Job DescriptionJob DescriptionKustom is currently hiring a Project Manager who will be responsible for estimate generation and the management of restoration projects from contract signing to final payment. Responsibilities include creating and maintaining relationships with insurance contacts to acquire job referrals, finalizing the scope of work, and...

  • Project Manager

    4 days ago

    Kalamazoo, United States Gregory Construction Full time

    Job DescriptionJob DescriptionGregory Construction is a Christian principled, industry-recognized, award winning provider of construction services driven by a commitment to continuous improvements. Our portfolio includes numerous successful projects from various markets including civil, industrial, and commercial with our core of complex concrete solutions...

  • RN Case Manager

    6 days ago

    Kalamazoo, United States Centrica Care Navigators Full time

    Job DescriptionJob DescriptionQUALIFICATIONS & EXPERIENCE 1. Graduate of an accredited school of professional (registered) nursing. BSN preferred.2. Maintains license as a Registered Nurse from the State of Michigan. 3. At least one year's general nursing experience is required with current Hospice, medical, surgical, or critical care experience. Has...

  • RN Case Manager

    1 week ago

    Kalamazoo, United States Centrica Care Navigators Full time

    Job DescriptionJob DescriptionQUALIFICATIONS & EXPERIENCE 1. Graduate of an accredited school of professional (registered) nursing. BSN preferred.2. Maintains license as a Registered Nurse from the State of Michigan. 3. At least one year's general nursing experience is required with current Hospice, medical, surgical, or critical care experience. Has...

  • CDL Class B Delivery Driver

    3 days ago

    Kalamazoo, United States Gypsum Supply Co Full time

    Description GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit or any one of our subsidiary company websites. Duties & Responsibilities: Inspect...

  • Janitorial & Food Services Manager

    3 weeks ago

    Kalamazoo, United States JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Hard Services Manager

    5 days ago

    Kalamazoo, United States JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Civil Project Manager

    1 month ago

    Kalamazoo, United States Abonmarche Consultants, INC Full time

    Abonmarche is a team of professionals who are passionate about helping others - with client service at the core of everything we do. We are a practice of people who are passionate about engineering, architecture, surveying, planning, landscape architecture, and more. Our teams are collaborative, agile, innovative, and focused on creating the best client...

  • Catering Manager

    8 hours ago

    Kalamazoo, United States Creative Dining Services Full time

    **Be Creative...With Creating Dining Services!** Creative Dining Services is seeking a dedicated and dynamic full-time **Catering Manager** to join our dining services team at **Stryker Corporation** in Portage, MI**. In this pivotal role, you will ensure excellence in customer service and the attractive presentation of food at each catered event. You'll...

  • Civil Project Manager

    1 month ago

    Kalamazoo, United States Abonmarche Consultants Full time

    Abonmarche is a team of professionals who are passionate about helping others with client service at the core of everything we do. We are a practice of people who are passionate about engineering, architecture, surveying, planning, landscape architecture, and more. Our teams are collaborative, agile, innovative, and focused on creating the best client...

  • Delivery Helper- Kalamazoo

    5 days ago

    Kalamazoo, United States Gypsum Management & Supply, Inc. Full time

    Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide. Construction professionals in Michigan and northern Ohio have known for decades that when it comes...

  • Social Events Sales Manager

    7 hours ago

    Kalamazoo, United States Greenleaf Hospitality Group Full time

    Overview: **Top Reasons to Work With GHG**: - We are one of the Nation's 101 Best and Brightest Companies to work for - You’ll have the opportunity to work with a team that is fun, creative, and enthusiastic! - You will have the opportunity to grow your skills and experience in an environment that fosters growth and...