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Senior Fund Operations Manager

3 months ago


Washington, United States The Ladders Full time
Join a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between employers. Today, MissionSquare Retirement serves more than 1.5 million participant accounts, and more than 9,000 retirement plans across the country. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement's Investment Team.

The Senior Fund Operations Manager ensures the efficient and compliant operation of MissionSquare fund activities. This position plays a critical role in partnering with our custodian on non-US market opening/maintenance forms, proxy voting oversight, corporate actions oversight, security lending oversight, being the custodian security administrator, handling limited securities trading, completing Form 13 filings, and performing compliance testing, with the purpose of safeguarding investor interests, maximizing fund performance, and ensuring regulatory adherence.

Essential Functions for this role include:

  • Manage and oversee non-US country maintenance and forms, ensuring compliance with local regulations and reporting requirements. Perform daily ownership monitoring of non-US positions.
  • Responsible for being the custodian security administrator with oversight responsibility over certain fund operations such as proxy voting, corporate actions, and security lending. Proxy voting activities include reviewing voting guidelines and proxy voting policies and procedures. Lead due diligence regular and annual due diligence meetings with the custodian.
  • Coordinate trading activities, including trade execution, settlement, and reconciliation, while ensuring compliance with trading policies and regulatory requirements.
  • Prepare and file Form 13 reports in accordance with regulatory deadlines and requirements.
  • Conduct certain compliance testing and reviews to ensure adherence to internal policies, procedures, and regulatory guidelines. Examples may include guideline reviews and liquidity compliance.
  • Collaborate with internal and external teammates, including our custodian, legal, finance, and regulatory agencies, to address operational issues and ensure compliance with regulatory requirements.
  • Provide leadership and guidance to a team of investment professionals, including training, coaching, and performance management. Manage and execute strategic business initiatives - interviewing subject matter experts, developing system requirements, creating and executing test cases, writing and updating checklists, and providing training.
  • Solve complex problems related to fund operations using natural curiosity and analytical skills.
  • Other duties as assigned.
If you have the following skills, we encourage you to apply:
  • BA/BS or equivalent experience
  • Five to ten years' experience with fund operations, due diligence, data or management.
  • Advanced degree or professional certification such as CFA or CAIA preferred.
  • Knowledge of global securities market practices required.
  • Prior experience with market-prominent custodians is preferred.
  • Experience with querying databases and with using data visualization software such as PowerBI is preferred.
  • Experience with fund operations.
  • Strong proficiency with Excel. Working knowledge of PowerPoint, Access, and Teams.
  • Prior experience with SQL, creating database queries, using logic to solve problems, and data visualizations systems such as PowerBI.
  • Strong proficiency in procedure writing, auditing, and managing projects.
  • Must be a problem solver with a natural curiosity about how things operate.
  • Excellent attention to detail.
  • Strong communication skills both written and verbal.
To benefit your career and support your wellbeing, we offer:
  • Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
  • Varied incentive plans
  • Flexible/Hybrid work schedules
  • Wellness programs
  • Tuition reimbursement
  • Professional and career development courses
  • Mentoring programs
  • Volunteerism program


As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.