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Dynatrace - Production Support Engineer (NOT a Dynatrace Admin)

1 month ago

Chesterfield, United States RIT Solutions, Inc. Full time
Required:
  • 3-4+ years Dynatrace
  • Dynatrace Engineer - Find a problem card AND interpret it.
  • Application Performance management concepts (Back and Front End)
  • Dynatrace portal/dashboard and correlate that back to root cause analysis, understanding where the problems
Desired
  • Dynatrace certification - Desired not required
  • Dynatrace Runtime Application Protection experience, configuring SRGs and GRAIL
  • Cloud-based tooling, scripting, and monitoring
  • Java development, GIT, code scanning and vulnerability analysis, CI/CD, Unit Testing, AWS
  • Profiling Skills (Core Java, Thread Dumps
  • Experience with Middleware technologies (Tomcat, Weblogic, and Adobe AEM)


Notes from Yesterdays meeting
We Don't want a Dynatrace Admins who can install Dynatrace and can set up dashboards.
We need an App performance engineer - someone who can interpret the performance data they're seeing within the Dynatrace tool.
Our internal customers are the application development teams across enterprise IT.
We troubleshoot to help them find issues in their code using Dynatrace.
Our team does prod support of internally developed software applications and perform root cause analysis of software issues/bugs.
Application performance data interpretation is key.