Receptionist

6 days ago


Santa Ana, California, United States Angela Scribe Full time
Job Title: Receptionist

Job Overview:

We are seeking a dedicated and professional Receptionist to join our team and be the first point of contact for our company. As the Receptionist, you will play a vital role in ensuring that our front desk operates smoothly and efficiently. Your primary responsibilities will include greeting visitors, managing phone calls, and directing inquiries to the appropriate personnel.

Key Responsibilities:
  • Greet and welcome guests as they arrive at the office, providing an exceptional first impression.
  • Answer incoming phone calls, directing them to the appropriate departments and taking messages when necessary.
  • Manage scheduling and appointment bookings for staff, ensuring an organized calendar.
  • Assist with the preparation and dissemination of internal and external correspondence.
  • Maintain an organized and tidy reception area, ensuring it is welcoming for visitors.
  • Handle incoming and outgoing mail and packages, sorting and distributing as needed.
Qualifications:
  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Proven experience as a receptionist, front desk representative, or similar role.
  • Excellent verbal and written communication skills, with a professional phone manner.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Familiarity with office management software and basic IT skills.
  • A warm and friendly demeanor, with a passion for providing excellent customer service.

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