Post-Trade Client Services

4 weeks ago

Chicago, United States CME Group Full time
Description
Role is fully onsite.
Candidates for this role should live in Chicago area or be willing to relocate to Chicago.

The Post-Trade Client Services & Risk Analyst assists with the on-boarding of new clients & platforms, works to engage customers on new initiatives, builds & maintains those relationships & provides day to day support. The incumbent will successfully handle, escalate operational & customer-related issues while demonstrating strong communication skills. They support operational trade and end-of-day workflows, contribute to internal projects, & document enhancement requests related to current operational processes.

Principal Accountabilities:
  • Demonstrate mastery of CME Clearing infrastructure and ability to solve problems across all asset classes/initiatives and most internal operational processes, particularly account set-ups and trade submission workflows
  • Effectively and efficiently solve client and operational issues, with assistance as necessary
  • Support CME Group's effort to develop innovative enhancements that improve our team and our customers' experience, including documenting firm enhancement requests, suggesting ideas to improve the customer experience and improve internal processes and generate a plan to implement the enhancement or idea
  • Provide excellent customer service across all asset classes and initiatives
  • Develop strong relationships with customers by providing clear/professional responses to client queries, assisting with customer calls and/or in-person visits, developing strong relationships with customers, providing day to day support of customer questions
Skills and Software Requirements:
  • Bachelors degree in Business, Finance, or related field
  • Must work well in a team environment
  • Self-motivated individual
  • Capability to work independently with minimal supervision
  • Excellent written and verbal communication skills
  • Proficiency in G Suite and Microsoft Office preferred
  • Strong analytical, quantitative, and organizational skills

#LI-DS
#LI-Onsite
#dice

CME Group: Where Futures Are Made

CME Group (www.cmegroup.com) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.

At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
The Candidate Privacy Policy can be found here.

  • Post-trade Client Services

    1 month ago

    Chicago, United States CME Group Full time

    **Description** **Role is fully onsite.** The **Post-Trade Client Services & Risk Analyst** assists with the on-boarding of new clients & platforms, works to engage customers on new initiatives, builds & maintains those relationships & provides day to day support. The incumbent will successfully handle, escalate operational & customer-related issues while...

  • Programmatic Trading Manager

    7 days ago

    Chicago, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumersand sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique...

  • Programmatic Trading Manager

    7 days ago

    Chicago, Illinois, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Programmatic Trading Manager

    7 days ago

    Chicago, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Post-Trade Services and Risk Associate

    1 month ago

    Chicago, United States CME Group Full time

    Description The Clearing Post-Trade Services and Risk team operates within CME Group's Clearing House and oversees daily trade processing for futures/options and over-the-counter (OTC) derivatives, ensuring the timely clearing of customer transactions and performing key risk management functions. The Clearing House guarantees its member firms meet their...

  • Trading Services Representative

    1 week ago

    Chicago, Illinois, United States IGNA | tasty Full time

    Company: RFEDAs a Trading Services Representative, you will work closely with your team, communicating with them about the financial news, current events, and problems of the day.You're upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in...

  • Post-Trade Services and Risk Associate

    1 month ago

    Chicago, IL, United States CME Group Full time

    Description The Clearing Post-Trade Services and Risk team operates within CME Group's Clearing House and oversees daily trade processing for futures/options and over-the-counter (OTC) derivatives, ensuring the timely clearing of customer transactions and performing key risk management functions. The Clearing House guarantees its member firms meet their...

  • Trading Services Representative

    1 week ago

    Chicago, United States IGNA | tasty Full time

    Company: RFED As a Trading Services Representative, you will work closely with your team, communicating with them about the financial news, current events, and problems of the day.You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best...

  • Trade Specialist

    1 week ago

    Chicago, United States Lessen Full time

    Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property...

  • Trade Specialist

    2 weeks ago

    Chicago, United States Lessen Full time

    The Trade Specialist plays an integral role in customer and vendor support to a specific client base. This role is responsible for implementing and maintaining client and associate relationships, while serving as a specific trade related SME for significant and complex issues and queries, proactively resolving their daily challenges and providing expertise...

  • Client Service Analyst

    4 days ago

    Chicago, United States Gresham Partners, LLC Full time

    Founded in 1997, Gresham Partners, LLC is a $8 billion Chicago-based investment and wealth management firm serving a select group of ultra-high-net-worth families across the country. The firm is known for its independent thinking, investment approach, and performance results. The Client Service Analyst will provide operational support in servicing our...

  • Client Service Analyst

    5 days ago

    Chicago, United States Gresham Partners, LLC Full time

    Founded in 1997, Gresham Partners, LLC is a $8 billion Chicago-based investment and wealth management firm serving a select group of ultra-high-net-worth families across the country. The firm is known for its independent thinking, investment approach, and performance results. The Client Service Analyst will provide operational support in servicing our...

  • Client Service Associate

    1 week ago

    Chicago, United States Stifel Full time

    Summary The Client Services Associate assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and...

  • Project Manager

    5 days ago

    Chicago, United States ICONMA Full time

    Description:We are looking to recruit a Project Manager / Business Analyst to join our Futures & Options and Cleared OTC (FOOTC) Technology team within the Global Markets Technology (GMT) group.Our team is responsible for development of post trade and risk applications spanning FOOTC Front Office, Middle Office, Clearing/Settlement and client facing...

  • Client Service Associate

    2 weeks ago

    Chicago, United States Stifel Full time

    **Summary** The Client Services Associate assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and...

  • Account Manager

    4 days ago

    Chicago, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Global Trade Analyst

    2 days ago

    Chicago, United States BMO US Full time

    320 S Canal Street Chicago Illinois,60606 BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets Provides innovative solutions for corporate, institutional, and government clients for...

  • Head of Client Services

    4 days ago

    Chicago, United States Larson Maddox Full time

    Our client, a trading firm based out of Chicago, is looking to bring on a Head of Client Services to thier department. In this role, you'll have the ability to manage a team of 5-10 while operating in a flexible hybrid schedule.Responsibilities:Design and Implement Onboarding Processes: Develop, execute, and continuously refine a streamlined onboarding...

  • Capital Markets Sales

    1 week ago

    Chicago, United States FLORES Full time

    About the job Capital Markets Sales & Service: Global Trade and Supply C Capital Markets Sales & Service: Global Trade and Supply Chain Finance Provides innovative solutions for corporate, institutional, and government clients for monetary activities related to commerce and international trade including traditional trade finance, Supply Chain Finance,...

  • Client Services Manager

    5 days ago

    Chicago, Illinois, United States Kargo Full time

    Kargo unites the world's leading brands, retailers and premium publishers across screens using innovative technology and advanced creative ad formats. At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member...