Food & Beverage Manager

2 weeks ago


Albuquerque, United States Heritage Hotels & Resorts Full time

Job Type

Full-time

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico
Full-time Salary Position with a range starting at 50k DOE plus benefits. Located in Albuquerque, NM. Working out of our Hotel Albuquerque in Old Town.

Position Purpose: The Food & Beverage Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests.

Supervisory Responsibilities: Restaurant Supervisor, Host, Caf Attendant, Server, Bartender, Busser, Food Runner

Essential Duties:

  • Work under direction of Director of Operations.
  • Communicate daily with Kitchen leadership regarding job assignments and required timeframe.
  • Maintain high level of positive and professional approach with employees, coworkers, and guests.
  • Perform interview, hire, disciplinary, and termination actions when necessary for team members.
  • Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue.
  • Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc.
  • Drive morale positively as an accountable party to be present and visible to guests and team members.
  • Maintain a proper flow of service and FOH staffing levels during shift.
  • Monitor and critique food quality and service levels.
  • Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies.
  • Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
  • Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems.
  • Work with the back of house team in your venue to ensure that all guest requests are met.
  • Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
  • Resourcefully solve any issues that arise and seize control of any problematic situation.
  • Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.
#LD2022 #MSL HC4

Requirements
  • Excellent verbal communication and ability to multitask.
  • High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience.
  • 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred.
  • New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Ability to work on your feet for eight hours or more.
  • Knowledge of Restaurant Point of Sale systems.
  • Must be able to lift/push/reach for/carry 30+ pounds frequently.

Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Salary Description

Staring at $50k DOE

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