Branch Manager- Kershaw Library

3 weeks ago

West Columbia, United States Lancaster County Government Full time

Responsible for planning, organizing, and performing activities related to the County’s Library services and functions at a branch location; Supervises staff.This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

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Manages and performs library services activities of a branch location; coordinates, prioritizes and assigns tasks and projects; tracks and reviews work progress and activities; may assign and direct staff and volunteers. •

Responds to and resolves patron complaints and concerns in a timely and courteous manner; directs patrons to the general location of library materials. •

Develops and implements goals, programs, and procedures for the branch; coordinates activities and programs with other library functions/locations. •

Performs library duties; checks items in and out; requests items for patrons; researches reference queries; issues new cards; resolves issues related to fines, returned items, etc. •

Researches potential new items for the collection; compiles and submits book orders; completes item requests. •

Trains staff; submits assessments of performance. •

Performs routine shelf checks to ensure continuing physical maintenance and proper location of library materials. •

Liaison with building maintenance to ensure repair and maintenance of facilities. •

Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

High School Diploma/GED; AND three (3) years of public library operations experience; OR an equivalent combination of education, training and experience.

Knowledge of: • Functions and responsibilities of other Library classifications. • Principles and practices of library services, including patron service, cataloging, reference, technical services, and collection development. • Library reference sources and subject background for collection development and patron services. • Automated library information systems and their use and operation. • Principles and practices of library operation and administration. • Policies and procedures related to accounting and funds management. • Principles and practices of developing teams, motivating employees, and managing in a team environment. • Standard office practices and procedures, including filing and the operation of standard office equipment. • Correct business English, including spelling, grammar and punctuation. • Techniques for dealing with a variety of individuals, in person and over the telephone. Skill in: • Planning, organizing, supervising, reviewing and evaluating the work of others. • Training others in policies and procedures related to the work. • Assisting in developing and implementing goals, objectives, policies, procedures and work standards. • Maintaining accurate records and files. • Preparing clear, accurate and concise reports, correspondence and other written materials. • Establishing and maintaining effective working relationships with those contacted in the course of the work. • Instructing staff and the public in the use of automated library systems. • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. • Promoting good customer service, including some public speaking and teaching library skills to small groups. • Reading and explaining rules, policies, and procedures. • Dealing successfully with the public, in person and over the telephone. • Using initiative and independent judgment within general policy guidelines. #J-18808-Ljbffr

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