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Sales Associate

1 month ago

Cambridge, United States Mango Full time

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

MULTIFUNCTIONAL SALES ASSOCIATE

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

We are looking for a Part Time Sales Associate to join our team in Cambridge Massachusetts.

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales teams success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer.

Key Responsibilities

Guarantee the best customer experience within the store providing all the support that customer might require. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and will to make customers feel at home.

It will be necessary to be familiar with the sales indicators and focus on improving them. To accomplish this, Multifunctional Sale Associates will have to be focus on all the tools available to foster the omnichannel experience.

They will need to ensure that the standards of the shopfloor are spotless: product well replenished and store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards either in fitting room, stockroom, shopfloor or cash desk, they must be followed at all times.

Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.

While working at the cash desk, Multifunctional Sales Associates are expected to process all the till transactions in a smooth, efficient and accurate way to assure that the last part of the experience in the store is enjoyable and satisfactory for the customer and assure that all the policies and procedures are followed.

When working in the stockrooms, Multifunctional Sale Associates are expected to get involved in all the duties related with the operations of the back areas: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.

Multifunctional Sales Associates are expected to share their knowledge with new starters and provide basic training and collaborating in their onboardings. At all times, they will be expected to behave according to the values of Mango.

The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.

What makes us special?

  • You will be part of a leading company in the fashion industry, dynamic and in full innovation
  • Close, inspiring and ambitious work environment
  • 40% discount on all our lines (20% on leather)
  • Uniform per season
  • Constant development opportunities with varied challenges that generate on-the-job learning
  • Insurance Benefit: You only pay 40% of the value if you work a minimum of 30 hours per week
  • Holidays
  • Commission paid out monthly
  • Commuter Benefits

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