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Night Auditor

2 months ago

Myrtle Beach, United States AVISTA RENTALS LLC Full time

Night Auditor - Grand Shores Resort

Full-Time, $14-16/hr

Job description - The night auditor will complete normal front desk duties such as; answering phones, making/canceling reservations, checking guests in/ out, taking payments, and helping resolve any guest concerns. The front desk personnel is often the first point of contact for our guests, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

Job Responsibilities -

  • Welcome and acknowledge all guests according to company standards; anticipate and address service need
  • Register, take payments and assign keys to guests
  • Inform guests of the amenities and services available to them
  • Inform customers of availability and rates
  • Handles any guest issues or complaints, using appropriate service recovery methods
  • Work with the corresponding departments to resolve any property or guest issues
  • Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
  • Communicate with the morning staff to inform them of any task to be completed or updates
Requirements -
  • Available to work a flexible schedule including weekends and holidays
  • Previous experience is preferred but not required
  • Able to work for complete overnight shifts independently
  • Ability to perform computer-based tasks
  • Ability to work independently
Qualifying team members may enjoy the following benefits -
  • Weekly Pay
  • Medical insurance
  • Vision, Dental, Disability, Life, and Accident insurance
  • Paid Vacation
  • Bereavement Leave
  • 401 K / 401 K Matching

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.