Cage Operations Shift Manager

3 weeks ago


Lincoln, United States Bally's Corporation Full time
Description

Qualifications:

  • Must have three years of Supervisory and coin/currency handling experience.
  • Must have decision-making capabilities and experience in directing others.
  • Must be extremely numbers oriented and have typing and adding machine skills.
  • Must be computer literate.
  • Must be able to communicate with the public in a clear friendly manner.
  • Must be able to read, write, speak and understand English.
  • Must be able to work various shifts and flexible hours.

License Requirements:

Must be able to obtain a license by R.I. Department of Business Regulation

Essential Job Functions:

  • Supervise Cage personnel in all areas.
  • Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers.
  • Handle employee and customer related problems with composure and professionalism at all times.
  • Assists Cage Manager with the daily operation including training, counseling and supervision of personnel.
  • Maintain adequate staffing levels in the Cage department through scheduling and by monitoring customer volume.
  • Review departmental reports addressing potential conflicts and/or misinformation.
  • Ensure a maximum level of companywide service and satisfaction is achieved and maintained at all times.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Bring employee concerns and/or problems and unusual activities to the attention of the Cage Manager
  • Perform other duties as assigned.

Physical/Mental Requirements:

  • Frequently walking and standing.
  • Constant mental alertness to work in fast-paced environment.

Working Conditions:

  • Exposed to smoke, bright lights and noise.
  • Operations of various machines.


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